Lost a Customer Forever (Read 142 times)

Surfing - Shooter

Lost a Customer Forever
« on: April 15, 2025, 12:09:59 AM »


This has been very disappointing for me - A week ago I spent about $837.00 at this J. Hara Store in Kaimuki ...

Part of the purchase was a $160.00 OTF knife which I paid the full price.  I did ask - Who I thought was the Owner - Or Boss - I missed the Gun Show - Can you give me a better deal?  He said no ... OK

So, the next week - That OTF knife that I purchased went On Sale for $90.00.  I came back to the store and asked:  Hey, do you have price protection?  I spent $837.00 last week - And now the OTF knife that I purchased is $70.00 less from last week.  I then got some weird runaround - And I think, who was the boss went around the corner - And then a younger employee told me - Sorry, we can't give you refund for the $70.00 difference.

Pretty much most every store that I know of offers some kind of price protection for 30 days.  BTW, I've also purchased a good amount of merchandise in the past from J. Hara - At least $1,000.00 here and there.

Anyway - Not a good feeling - And bad business IMHO.  I will never do business with this store again.  Maybe I shouldn't feel this way - But in this day and age - That kind of Pettiness, just doesn't seem right ...