Did my CCW application this past and I have to say went pretty smoothly. Some hiccups, but mostly based on a$$umptions I made.
I got there early and didn't have to wait long. Seems like new (new to me) staffing has two officers at the windows doing PTA, and two other staff/officers doing specifically CCW. Sure, some do both, but since the CCW process does take a bit of time, having the officers who (appear) to focus on CCW really helps. There was a line that formed after the guy and I who got in the same time did both PTA and CCW, but long story short is the line went VERY quickly, where the line of at least 6 behind us was gone by the time I was done.
Hightlights:
1) Forms. If you are doing PTA and CCW, you need separate forms for each. I has assumed the questionnaire could be used for both, but need one for each. Not a big deal, just took a bit of time to complete a second one for the CCW packet.
2) Be sure to put N/A in all the spaces that don't apply. I had mine filled out ok, but I did noticed others having to do so. Again, not a big deal, but does take a bit of time. There were a couple of spaces where the info said "if available" that I filled out.
3) The officer(s) doing CCW will walk line be line through your application packet, I assume to verify completion and prevent hold ups from simple errors and/or missing info.
4) If you did registration for your pistols online, they will have you sign and print the registration for the CCW package. Again, not a big deal, but does add to the time.
Overall, it was a smooth process. If I had all the forms completed, I would say it would have taken maybe 10 minutes. I probably spent more time filling out the PTA paperwork for both pistol and long gun permit renewal. While I was there, seems like a lot of confusion on the CCW process, which the officers helped walk through folks. At least the two that were there when I went. Yeah, the process has lots of steps, like having specific pistols, but the process is what it is. I was also given some advice/tips if/when adding other pistols to the CCW. About adding, vice new process. I'll likely go through that before too long as I have at least two pistols "in process" that I may want to CCW.