2aHawaii
Tools and Uses => Firearms and Accessories => Reviews => Topic started by: London808 on September 14, 2016, 05:52:27 PM
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So yesterday i went in search of a few guns, I had some extra cash and decided to give Prime Sports Hawaii a try. I have given myself 24 hours before writing my review.
Location sucks, why ? Parking. Took me longer to find parking then it did to visit the store. Nice sized parking lot 1/2 the spots empty, so why the problem finding parking ? because all the empty spots are tenant/reserved spots. Great parking for employees but not for customers. Secondly the spaces are supper narrow. I was in the wifes Kia so nothing big and had trouble fitting in a space and not being on a white line.
The store. After parking on the roof deck I walked down to the store. Its a small store with a couple of small display shelf's with some ammo and reloading supplies on display. A long glass counter is in front of the gun racks where a total of 6 or so guns were on display. All handguns. No inventory on display at all. After seeing the posts on this forum and their Instagram i was expecting at least a basic selection of firearms, but 6 pistols and no rifles on display.
Service now this is where i got pissed off. When i entered the store their was one other guy in the store on his cell phone. So i decide to look around which took all of 60 seconds. I look at the handguns hanging on the wall expecting some one to stick thier head out and say Hey, but nothing. Then the guy on the phone walks behind the counter sits down and caries on his phone call. Now i understand as a business phone calls can be important, That being said it takes 2 seconds to say hey and acknowledge a customer and say ill be right with you. But i got nothing. So i took my ass out of the store and ended up buying my gun else wear.
Will i try the store again ? Possibly But when you compare it to the service (WGS and inventory (OGC) of other locations i think i will have a hard time justifying it to myself.
Others may have got lucky in the past and had the best shopping experience at Prime sports but i dident,
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I've been there once for a quick look (for real) and the guy at the counter was friendly. It took me a while to find parking also, but then I eventually found the parking in the back.
There are 2 types of gun stores, inventory (larger ones) and non-inventory (smaller stores). Non-inventory stores do special orders as it's very expensive to keep inventory sitting on the shelves, but they can sometimes get you better deals as it's already sold when they order it.
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In this day of information ubiquity, brick and mortar stores are having a difficult time existing. Malls aren't what they used to be. The model of shopping online and having stuff shipped to your home is more common than going to the mall and shopping. It's expensive to maintain a physical storefront with its inventory, labor, rent and other capital investments.
I'm looking to having freight forwarders for my HAZMAT needs i.e. ammo, powder and primers. Stores here have a difficult time competing with places like Powder Valley, Wideners, Midsouth and other mainland based companies.
Interesting I visited Primer sports about 2 weeks ago for 22LR ammo. Reminded me of WGS because there's always that one old man sleeping in the corner who you don't know if he works there or not.
WGS has that "third" employee - an older man who tries to help out - not sure if he works there but I try to avoid him because he treats me as if I don't know the difference between loaded ammo and plain ole BULLETS. Being respectful I listen to him as much as I can about how a LEE turret press works etc.
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when an admin gets a chance can you move this to the reviews section, my bad
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I go to Prime Sports quite a bit. They have only been opened a short time so I can understand inventory will not be comparable to OGC or others. Henry and the guys there have always taken care of me. He has what I need and it he doesn't, he'll call me when it does come in. For what I buy, his prices are hard to beat. Sorry your experience wasn't similar.
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Aloha London808,
I would like apologize for your experience you had the other day at our shop. When someone has a complaint or issue we like to take ownership of that issue asap. I can reassure you that we pride ourselves on our customer service and will work to correct what happend.
We ask you to give us another shot and stop by. We want to be your go to shop for everything firearm related and other outdoor needs.
Please dont hesitate to contact us for anything. You can call us at (808) 392-0248, send us a massage or stop on by.
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Interesting I visited Primer sports about 2 weeks ago for 22LR ammo. Reminded me of WGS because there's always that one old man sleeping in the corner who you don't know if he works there or not.
there's this one guy who's at prime sometimes that must have tourette's
he says "heads" all the time...
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I went in once a while ago and had a good experience. Wasn't buying anything but went in to check on the store and kill time talking story while I waited for the wife to finish work.
What struck me is that even though their inventory was lacking, the owner was ready to order anything you needed and get it to you at a good price. I remember the owner from his days at Security Equipment (i think) before so I guess I got that benefit but other than that if I ever get around to getting a 300 blackout that is where I am going to go back to.
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there's this one guy who's at prime sometimes that must have tourette's
he says "heads" all the time...
He's weird.....
Other than that I have had great experiences in Prime Sports. Sorry you had a bad experience.
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there's this one guy who's at prime sometimes that must have tourette's
he says "heads" all the time...
was he asking you or telling you???
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I've been to PSH a few times. If you go around lunchtime weekdays, yeah parking sucks but at other times parking is pretty good. Saturday afternoons are good to park in the back close by to the front entrance. The owner Henry is very accommodating to customers and will order not in stock items for you.
Before he went on leave a few months ago, he helped to expedite a cerakote job for me. Once he meets you he will greet you by name. Like other old timey fishing or gun shops he sometimes has friends talking story sitting around. Good shop IMHO.
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I have been to prime sports a couple of times and service has been good.small shop yes.but Henry will try his best to bring in what you need,and for the partking just go straight to the top parking..always open space up there.
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I visit PSH regularly (When I'm not dealing with my health). Henry has special ordered several items for me and his prices have always been good (Better than the competition). I need someone like this here as I use certain powders (and other items) that most of the LGS around here don't usually carry or order only small amounts of. Also, I buy a lot of target and match grade .22 ammo. Which mostly only WGS is carrying and charging inflated prices for. But Henry has been trying to bring the better stuff like SK. I noticed that PSH turns over inventory quite regularly and quickly. I was in the other day and noticed that the pistols he advertised the week before were gone already. Since he supports my .22 match ammo and reloading habits I will continue to have Henry and PSH be my go to LGS for most of what I need. I wish Henry all the luck in the world with his business.
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Our shop also carries zero to a few inventory, Main business is FFL and NFA transfers by appointment only.
$20 for FFL
$60 for NFA
Cheapest price in town and word get around,
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Henrys shop is great go there often. Built me a sweet ar15 and special ordered me several stuff.
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I visit PSH regularly (When I'm not dealing with my health). Henry has special ordered several items for me and his prices have always been good (Better than the competition). I need someone like this here as I use certain powders (and other items) that most of the LGS around here don't usually carry or order only small amounts of. Also, I buy a lot of target and match grade .22 ammo. Which mostly only WGS is carrying and charging inflated prices for. But Henry has been trying to bring the better stuff like SK. I noticed that PSH turns over inventory quite regularly and quickly. I was in the other day and noticed that the pistols he advertised the week before were gone already. Since he supports my .22 match ammo and reloading habits I will continue to have Henry and PSH be my go to LGS for most of what I need. I wish Henry all the luck in the world with his business.
Will pay them a visit to talk about 22 ammo!
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I visit PSH regularly (When I'm not dealing with my health). Henry has special ordered several items for me and his prices have always been good (Better than the competition). I need someone like this here as I use certain powders (and other items) that most of the LGS around here don't usually carry or order only small amounts of. Also, I buy a lot of target and match grade .22 ammo. Which mostly only WGS is carrying and charging inflated prices for. But Henry has been trying to bring the better stuff like SK. I noticed that PSH turns over inventory quite regularly and quickly. I was in the other day and noticed that the pistols he advertised the week before were gone already. Since he supports my .22 match ammo and reloading habits I will continue to have Henry and PSH be my go to LGS for most of what I need. I wish Henry all the luck in the world with his business.
Oh no Inspector. You just let the cat out of the bag. Now everyone knows where we get the good 22 ammo from. Lol
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Our shop also carries zero to a few inventory, Main business is FFL and NFA transfers by appointment only.
$20 for FFL
$60 for NFA
Cheapest price in town and word get around,
Which shop?
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Oh no Inspector. You just let the cat out of the bag. Now everyone knows where we get the good 22 ammo from. Lol
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Hey Bushido,
PM me and I'll tell you what .22 ammo he is trying to get.
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Henry at Prime Sports supported our last 2A membership drive by donating items and agreeing to be a pickup location for the winners.
:thumbsup:
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Oh no Inspector. You just let the cat out of the bag. Now everyone knows where we get the good 22 ammo from. Lol
This is the kind of attitude I despise. Keep info to yourself. That's fine. I wouldn't want to support a business that only deals with their inner circle or clique. Especially in this day of information ubiquity.
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This is the kind of attitude I despise. Keep info to yourself. That's fine. I wouldn't want to support a business that only deals with their inner circle or clique. Especially in this day of information ubiquity.
it's a joke, son, a JOKE
:shaka:
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it's a joke, son, a JOKE
:shaka:
go play in traffic with a toothbrush in yo mouf!
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Alright y'all.
The only two gunshops I go to are SEC and prime sports. I go to SEC to buy handguns, because they are a blue label dealer and they had a really nicely priced spo1. I go to prime sports for the accessories to the firearms I buy. They usually have great prices on Glock components. I've bought anything from night sights to magwells from them and the main guy and his friends/coworkers/?? Are always friendly too. If you ever want to mod your pistols prime sports is the way to go. They can also stipple frames and mill slides etc. So while prime sports may not have a large inventory, they are great with aftermarket support. This is my experience anyhow.
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Speaking of Prime Sports I just stopped in there on my way home from work. Lots of powder in stock including a new one I want to try. I picked up a couple of bottles and there were 3 bottles left. Also there were a couple of bottles of 300 BLK left if anyone is interested. I also saw Titegroup, Varget, H335 and I4350 to name a few.
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it's a joke, son, a JOKE
:shaka:
You can only obtain the secret powder knowledge after learning the secret handshake.
(https://m.popkey.co/ebd60a/z9547.gif)
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PSH has always been a welcome place. Give them another try.
Henry gave me a great price on Eley 22 bricks last week..................
Prices hard to beat at PSH.
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I think Henry understands that there are a lot of shooters who are looking for target/match grade ammo at a reasonable
price.
Me? I shoot a lot of factory 9mm and 45acp, and when the price of 22LR ammo starts hitting centerfire ammo prices like
$220 per 1000 for 9mm or $400 per 1000 for 45acp, I get turned off by these high 22 prices. High 22 prices kill the fun of
inexpensive shooting.....
Most gun shops carry only a limited supply of these types of ammo, and I think Henry is trying to bring in the medium
priced target/match grade 22LRs like SK+, Eley Target, etc., while also bringing in the value ammo such as CCI SV and bulk packs.
Now, I wish Henry brought in some Wolf 22LR, SK+, RWS .........................
Anyone else have wishes for 22 ammo?
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When I was figuring out reloading last year, I was told to ask Henry. When I went to the store, I was disappointed with the lack of reloading supplies (unlike WGS). Henry was busy with a large ammo order for someone so I didn't ask.
To me there's three reasons to visit a LGS: powder, primers, and FFL. I did partake in the CFEBLK that Henry was selling the other month.
London, you should probably avoid HGS. Parking is slim and the store is smaller but Eugene has an awesome selection and price of powders. SEC is still the best place to get primers.
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I think Henry understands that there are a lot of shooters who are looking for target/match grade ammo at a reasonable
price.
Me? I shoot a lot of factory 9mm and 45acp, and when the price of 22LR ammo starts hitting centerfire ammo prices like
$220 per 1000 for 9mm or $400 per 1000 for 45acp, I get turned off by these high 22 prices. High 22 prices kill the fun of
inexpensive shooting.....
Most gun shops carry only a limited supply of these types of ammo, and I think Henry is trying to bring in the medium
priced target/match grade 22LRs like SK+, Eley Target, etc., while also bringing in the value ammo such as CCI SV and bulk packs.
Now, I wish Henry brought in some Wolf 22LR, SK+, RWS .........................
Anyone else have wishes for 22 ammo?
Henry has been very good about ordering just about anything I want. While I really don't need anything at the moment I did buy some of that Eley Target he has when I stopped in recently. And if he brings in some different high end .22 like RWS, I will probably buy that as well. I have already bought Norma, SK+ and Rifle Match from him as well as around 20lbs of powder, 12k primers and a couple of guns. I have purchased numerous other items from him as well. Prime Sports is also sort of a home away from home for me. I still support YG's, SEC and occasionally WGS. I need to stop into HGS one day and visit Eugene.
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Henry has been very good about ordering just about anything I want. While I really don't need anything at the moment I did buy some of that Eley Target he has when I stopped in recently. And if he brings in some different high end .22 like RWS, I will probably buy that as well. I have already bought Norma, SK+ and Rifle Match from him as well as around 20lbs of powder, 12k primers and a couple of guns. I have purchased numerous other items from him as well. Prime Sports is also sort of a home away from home for me. I still support YG's, SEC and occasionally WGS. I need to stop into HGS one day and visit Eugene.
Roger. :D
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Henry has been very good about ordering just about anything I want. While I really don't need anything at the moment I did buy some of that Eley Target he has when I stopped in recently. And if he brings in some different high end .22 like RWS, I will probably buy that as well. I have already bought Norma, SK+ and Rifle Match from him as well as around 20lbs of powder, 12k primers and a couple of guns. I have purchased numerous other items from him as well. Prime Sports is also sort of a home away from home for me. I still support YG's, SEC and occasionally WGS. I need to stop into HGS one day and visit Eugene.
I'm looking to diversify a little myself, particularly on ammo. I haven't bought much directly related to guns lately (guns, gun accessories, gun parts) from LGS, but I will regularly buy ammo. Caught some "heat" from someone at a LGS the other weak. Yeah, I get your store policy and get your right to change it, but when it clearly states one thing on your website and applied differently in practice, yeah, I'm going to notice. Then try to comment on "how I'm not listening to what you're saying" when you're still stuck on how you're right when you can't get that the state policy is not up-to-date, mmmkay. I can always take my business elsewhere, even if it means spending more. I will always appreciate good pricing, but treat me like that, I have NO problems going elsewhere.
Sorry. Just venting.
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I'm looking to diversify a little myself, particularly on ammo. I haven't bought much directly related to guns lately (guns, gun accessories, gun parts) from LGS, but I will regularly buy ammo. Caught some "heat" from someone at a LGS the other weak. Yeah, I get your store policy and get your right to change it, but when it clearly states one thing on your website and applied differently in practice, yeah, I'm going to notice. Then try to comment on "how I'm not listening to what you're saying" when you're still stuck on how you're right when you can't get that the state policy is not up-to-date, mmmkay. I can always take my business elsewhere, even if it means spending more. I will always appreciate good pricing, but treat me like that, I have NO problems going elsewhere.
Sorry. Just venting.
I assume this was at some other LGS (Not Prime Sports)?
I am with you. Some shop best price only. They will buy from whatever LGS sells for less. No matter what the customer service is like. And that's okay. But I prefer to give my money to those LGS that I feel deserve my $ even if it means I pay a little more. A couple of bucks here or there is not going to break me.
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I assume this was at some other LGS (Not Prime Sports)?
I am with you. Some shop best price only. They will buy from whatever LGS sells for less. No matter what the customer service is like. And that's okay. But I prefer to give my money to those LGS that I feel deserve my $ even if it means I pay a little more. A couple of bucks here or there is not going to break me.
Dammit. . . can't blame spell check on that one. At least I don't think. :oops: :grrr:
I mean I appreciate good pricing and bottom line does speak loudly to me. However, don't treat me like crap and I've been a really good customer over the years. This was just one person and not the owner. Doesn't make it right, but I would give them more slack. I've heard this "know-it-all" go on and on about stuff, talking down to people, but never to me. At least until last WEEK.
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What's weak this week...
OTOH, we're not easy customers to deal with. It takes a certain kind of person to try and sell us stuff day after day. You can see it in their eyes when you walk around the Gun Show, especially during lunch time when the aisles clear up.
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What's weak this week...
OTOH, we're not easy customers to deal with. It takes a certain kind of person to try and sell us stuff day after day. You can see it in their eyes when you walk around the Gun Show, especially during lunch time when the aisles clear up.
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when I used to sell at the gun shows, I learned to pack a bottle of Tylenol with my stuff because I would always have a headache from engaging people for hours on end.
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Retail sales in general isn't easy. Especially nowadays with online vendors, money being tight, and people always looking to feel like they are being treated special. I worked in a family retail shop when I was in HS and a little while in college and while it was fun, you definitely have "those customers".
While that experience has made me more understanding of those who choose to work in retail, there's NO excuse for disrespecting your customers. Yeah, you are probably right in principle, but in my case, they weren't following their written policy as stated on their website. It's not like I was trying to be difficult or anything like that. I was ok with the whole situation until the person in the shop tried to make a point that he was "technically" right and they have a right to charge that price. Well, you have every right to do so, but you should clean up your stated policy.
In general, when I go into a LGS, I know exactly what I want. While I do occasionally look around, check things out, etc, it's not that often. I am respectful that their time is valuable. That said, see how far you get without customers.
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Dammit. . . can't blame spell check on that one. At least I don't think. :oops: :grrr:
I mean I appreciate good pricing and bottom line does speak loudly to me. However, don't treat me like crap and I've been a really good customer over the years. This was just one person and not the owner. Doesn't make it right, but I would give them more slack. I've heard this "know-it-all" go on and on about stuff, talking down to people, but never to me. At least until last WEEK.
Sorry to hear that you had a hard time but was this at my store? I try to be accommodating to all that come in. We have a bunch of customers that hang around like the old WGS location. They can be brash at times but they mean well.
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That's why you need to install a pinball machine to distract us... I mean, them.