2aHawaii

General Topics => General Discussion => Topic started by: hnl.flyboy on July 08, 2012, 07:35:38 AM

Title: My new spotting scope broke :(
Post by: hnl.flyboy on July 08, 2012, 07:35:38 AM
I found my new Redfield spotting scope, not even a month old, broke at the mount ring when I pulled it out of its bag this morning. I hope their warranty covers this. I didn't abuse it in any way :(
Title: Re: My new spotting scope broke :(
Post by: GreenStomper on July 08, 2012, 09:47:44 AM
Wow, bummer dude.
Title: Re: My new spotting scope broke :(
Post by: DuckFat on July 08, 2012, 01:08:53 PM
Where'd you get it from? Return still possible?
Title: My new spotting scope broke :(
Post by: hnl.flyboy on July 08, 2012, 01:48:52 PM
Where'd you get it from? Return still possible?

Got it online via Amazon. I'm gonna call Redfield early tomorrow morning.
Title: Re: My new spotting scope broke :(
Post by: GZire on July 09, 2012, 09:20:18 AM
Sounds like a manufacturing defect to me.
Title: Re: My new spotting scope broke :(
Post by: Tom_G on July 09, 2012, 11:05:38 AM
Amazon has a phenomenal return policy.  They'll pay shipping and everything, no questions asked.
Title: My new spotting scope broke :(
Post by: hnl.flyboy on July 09, 2012, 11:28:19 AM
Amazon has a phenomenal return policy.  They'll pay shipping and everything, no questions asked.

That's good to know. I just emailed pics to Leupold. We'll see what happens now..
Title: Re: My new spotting scope broke :(
Post by: GZire on July 09, 2012, 06:40:24 PM
That's good to know. I just emailed pics to Leupold. We'll see what happens now..


That would be a good policy if you break a Redfield and Leupold replaces the scope................ :wacko:
Title: Re: My new spotting scope broke :(
Post by: spanner1751 on July 09, 2012, 07:08:37 PM
Amazon has a phenomenal return policy.  They'll pay shipping and everything, no questions asked.

+1 Go your account ASAP and request return, I think that you have 30 days, IIRC.
Title: My new spotting scope broke :(
Post by: hnl.flyboy on July 09, 2012, 11:11:00 PM

That would be a good policy if you break a Redfield and Leupold replaces the scope................ :wacko:

Leupold bought out Redfield in 2008. All Redfield spotting scopes have a limited lifetime warranty. This is the reason I chose Redfield.
Title: Re: My new spotting scope broke :(
Post by: zippz on July 09, 2012, 11:42:09 PM
Alot of people don't realize alot of credit cards will pay for damage, even negligent damage or theft, within the first 90 days of owning a product.  This is if the manufacturer or store doesn't cover the loss first.  You would have to read the benefits and terms for your credit card.  My friend got $1,000 back when her new washer/dryer was stolen.  I got into a motorcycle accident once and they refunded me the cost of $300 motorcycle pants.
Title: Re: My new spotting scope broke :(
Post by: GZire on July 10, 2012, 05:53:54 AM
Leupold bought out Redfield in 2008. All Redfield spotting scopes have a limited lifetime warranty. This is the reason I chose Redfield.


That's interesting, I never knew that.
Title: Re: My new spotting scope broke :(
Post by: Heavies on July 13, 2012, 06:15:43 AM
So how'd you do with that scope? Are they going to send you a new one?
Title: My new spotting scope broke :(
Post by: hnl.flyboy on July 16, 2012, 03:05:51 PM
They told me to send it in...I will once I get a job and a check. :/
Title: Re: My new spotting scope broke :(
Post by: drck1000 on July 16, 2012, 03:41:43 PM
They told me to send it in...I will once I get a job and a check. :/

Yo.  PM up if you need help with that. 
Title: Re: My new spotting scope broke :(
Post by: Tom_G on July 16, 2012, 03:47:08 PM
Dude, seriously, go to Amazon.  Let them handle the return.  They will pay the shipping!
Title: Re: My new spotting scope broke :(
Post by: Ichigeki Hissatsu on July 16, 2012, 03:48:53 PM
Dude, seriously, go to Amazon.  Let them handle the return.  They will pay the shipping!

Doesn't amazon only allow so many returns?  If you use them all up then you're SOL....or at least that's what someone told me one time lol.  ??? ???
Title: Re: My new spotting scope broke :(
Post by: Tom_G on July 16, 2012, 04:05:12 PM
Doesn't amazon only allow so many returns?  If you use them all up then you're SOL....or at least that's what someone told me one time lol.  ??? ???

Can't say if that's true.  I do know that I've returned multiple things through Amazon, even had a couple of items that I had to return repeatedly.  Never once was there anything other than an immediate affirmative response.