2aHawaii
General Topics => General Discussion => Topic started by: London808 on November 26, 2023, 07:55:09 PM
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Have any of you recently tried to register a firearm online with HPD,
Have you received an emailed response?
I am investigating some troubling behavior and am looking to collect some of these emails to see if there is a pattern.
So if you could share your e-mail (black out any PII) that would be great.
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Submitted one on 9 November; got a confirmation that it was submitted, said it may take five business days to process. That was eight business days ago…
When I get the registration email, I’ll pass it along.
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Submitted one on 9 November; got a confirmation that it was submitted, said it may take five business days to process. That was eight business days ago…
When I get the registration email, I’ll pass it along.
That’s the email I’m looking for. The one that tells you about the wait.
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What behavior? Do you mean the fact that they are backed up and online registrations are taking weeks?
In august they were backed up 6 weeks, in september 3 weeks, and i have one from october that is going on 4 weeks at the moment.
the submit confirmation email is automated and hasnt changed since they started online registrations. its always said "may take up to 5 days".
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I submitted my registration and got the confirmation and waited almost 2 weeks. Didn't get any email about the wait. I ended up going in and they told me it's like a 4-5 week backup right now.
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What concerns me is that they’ve told me on a couple of occasions to not take the firearm out of the house until I receive the registration. I’ve been unable to find any law to that effect…
London808, how would you like me to get the screenshot to you?
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I submitted on 11/17 and got this email a couple hours after I submitted from do-not-reply@honolulupd.org
Permit no.
Your firearms registration is being processed and may take up to five business days to process.
Still waiting for the registration to be emailed 10 days later
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Back in Aug. I sent one. Towards the ending of week 4 I went in and just did it in person as I was planning to go to the range that weekend.
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Does anybody have any idea where they get the reasoning that you can’t take the firearm out of your house until you have the registration in hand?
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they are making shit up...
Does anybody have any idea where they get the reasoning that you can’t take the firearm out of your house until you have the registration in hand?
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Does anybody have any idea where they get the reasoning that you can’t take the firearm out of your house until you have the registration in hand?
Useful idiots
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Does anybody have any idea where they get the reasoning that you can’t take the firearm out of your house until you have the registration in hand?
Because an unregistered gun is more dangerous.
Common sense.
:rofl: :rofl: :rofl: :rofl:
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I submitted a registration late October and just got my reg on fri 12/22
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I submitted a registration late October and just got my reg on fri 12/22
wow! :wtf:
(https://i.imgur.com/3SChhEg.gif)
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I registered my Canik on November 14, 2023 online with only the response that it is being processed. It is Dcember 28, 2023 and nothing yet.
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Online registration submitted Nov 2, '23 .... went to HPD Dec 18, 19 & 20 Each time waiting about 20 minutes for a stall to open up in the lower level parking, pouring rain outside. Finally got a parking space on the 20th; waited at the registration section about 40 minutes total to get paper copy.
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I submitted my handgun registration online in late October and still have not gotten my registration approval yet
The email below 11/8 and 12/4
Aloha,
Thank you for your patience.
The online registration is backlogged 4-5 weeks. You cannot use the firearm until you get the registration in an email from HPD. If you want the registration sooner you can come in person, no firearm needed, to register. You will need the information on the firearm, a picture/copy of the permit, and a picture of the serial number off the firearm.
If you have any questions please call (808) 723-3188
Aloha,
HPD is still working on online registration requests. It is unknown when your registration will be finalized.
You are still able to come in person to register the firearm. No firearm needed, just take a picture of the serial number on the firearm and a copy/picture of handgun permit or original long gun permit.
HPD Firearms
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"Firearms Online Registration Submitted" October 25, 2023. My registration from "HPD Firearms Unit" recieved via email on December 19, 2023.
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I registered my USP45 online and it took a little over a month for me to receive it back. coincidentally i got my registration back the day after i paid off a speeding ticket which i thought was funny. i think they were with-holding it until i paid the ticket hahaha.
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I submitted my handgun registration online in late October and still have not gotten my registration approval yet
The email below 11/8 and 12/4
Aloha,
Thank you for your patience.
The online registration is backlogged 4-5 weeks. You cannot use the firearm until you get the registration in an email from HPD. If you want the registration sooner you can come in person, no firearm needed, to register. You will need the information on the firearm, a picture/copy of the permit, and a picture of the serial number off the firearm.
If you have any questions please call (808) 723-3188
Aloha,
HPD is still working on online registration requests. It is unknown when your registration will be finalized.
You are still able to come in person to register the firearm. No firearm needed, just take a picture of the serial number on the firearm and a copy/picture of handgun permit or original long gun permit.
HPD Firearms
Does anyone know what HPD believes is the legal basis for “you cannot use the firearm until you get the registration in an email from HPD”? I haven’t been able to find anything in the HRS to that effect.
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Does anyone know what HPD believes is the legal basis for “you cannot use the firearm until you get the registration in an email from HPD”? I haven’t been able to find anything in the HRS to that effect.
I would categorize that statement as providing legal advice.
HPD tells us all the time they are not allowed to provide the public legal advice.
Might be a good test suit to ask why they can offer that kind of advice, but when we ASK for their understanding of a given gun law, they refer us to the HI AG, who promptly replies, "We are unable to provide legal advice to the general public ..."
In my non-legal, non-lawyer opinion, they are making crap up again as they frequently do.
Given the set of circumstances -- you REGISTERED the firearm with HPD online -- their lack of responding with a copy of their paperwork doesn't change that. Plus, unless we are required to keep a copy of that paperwork with any firearms outside the home, they would have a difficult time enforcing such a requirement.
That's my unprofessional read on the situation. As you said, nothing in the law says you can't use a firearm you registered but have not gotten the paperwork back for.
Think about it this way. When you have 5 days to register a firearm you acquired legally, by their definition, you are in possession of an unregistered firearm. Whether or not you use it, that's still a crime. Nobody would ever be arrested, though, if they used it over the weekend while the range is open and HPD is closed during that 5-day period.
That's how illogical our laws are -- and hence how stupid the HPD "legal" advice is.
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Probably because it’s not registered yet. You applied to register it, but until then it’s not. So if you go to the range and you get stopped for a traffic violation you have an unregistered firearm. Look the penalties for an unregistered firearm.
What gets me is they have the info, you have a permit for that gun with serial numbers, caliber etc. I don’t see the diff. Oh well.
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My take is if you get stopped with the gun for any reason, the police officer can't find the gun in the registration database. They'll then arrest you for unregistered gun, and you may have to bail out. Or they could have suspiciouns of a stolen gun. The officer could call firearms section to verify registration, but it won't be available afterhours.
it must've happened to someone in the past for them to bring this up.
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My take is if you get stopped with the gun for any reason, the police officer can't find the gun in the registration database. They'll then arrest you for unregistered gun, and you may have to bail out. Or they could have suspiciouns of a stolen gun. The officer could call firearms section to verify registration, but it won't be available afterhours.
it must've happened to someone in the past for them to bring this up.
If you registered in person, you already have the completed registration, so it should be in the system.
If you submitted the registration request online, you should have an email confirmation to show the officer. That would explain why they can't find it in the system. He'd be foolish to arrest you if you produce that email on your phone or printed and carried with your firearm.
If you're still within the 5 day registration window after picking up the gun, and you are enroute from the seller to your house when the Cops stops you "for any reason", how is that any different a scenario? It's still not registered AND you haven't had time to even submit the request online, yet you are able to transport it and have possession. Makes absolutely no sense.
If registration were the big problem HPD wants to pretend it is, they would treat it like permits. You can't take possession until it's registered in your name. Either let the seller hang onto it until then, or let HPD keep it until they get around to it. Letting you have it at home for X number of days until the email arrives solves nothing other than impeding your right to use the firearm you now own and legally registered with HPD. Sayhing you "can't use it" until you get the paperwork is bureaucratic hogwash.
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Probably because it’s not registered yet. You applied to register it, but until then it’s not. So if you go to the range and you get stopped for a traffic violation you have an unregistered firearm. Look the penalties for an unregistered firearm.
What gets me is they have the info, you have a permit for that gun with serial numbers, caliber etc. I don’t see the diff. Oh well.
Getting stopped for a traffic stop, HPD cannot search your gun case and verify that the gun in it is registered. Unless you give them permission or the traffic stop escalates to something else. You also are under no obligation to tell HPD where you're coming from or going to if they ask.
If you register your gun in person, you get the reg on the spot. If you do it online, keep the email confirmation.
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Makes absolutely no sense.
you seem surprised
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Submitted online registration on 11/17/23. 47 days later (30 days if you don't count weekends and 3 holidays) received my registration today 1/3/24.
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you seem surprised
Surprised? nah.
Disappointed the professionals in charge of enforcing this mess can't see it -- or do and don't shiv a git.
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Probably because it’s not registered yet. You applied to register it, but until then it’s not. So if you go to the range and you get stopped for a traffic violation you have an unregistered firearm. Look the penalties for an unregistered firearm.
What gets me is they have the info, you have a permit for that gun with serial numbers, caliber etc. I don’t see the diff. Oh well.
I didn’t “apply to register” it. I registered it; they just haven’t completed their process yet. If it’s unregistered, I can’t legally have it at all, wherever I am… so if HPD can’t complete their part of the process within 5 days, I become a criminal?
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I didn’t “apply to register” it. I registered it; they just haven’t completed their process yet. If it’s unregistered, I can’t legally have it at all, wherever I am… so if HPD can’t complete their part of the process within 5 days, I become a criminal?
What's worse is, using online registration was supposed to be a time-saver. It's crazy that the automated process takes weeks longer than the in-person, manual process.
I'm wondering if HPD is just computer illiterate?
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Too much coffee and smoke breaks.
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I didn’t “apply to register” it. I registered it; they just haven’t completed their process yet. If it’s unregistered, I can’t legally have it at all, wherever I am… so if HPD can’t complete their part of the process within 5 days, I become a criminal?
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What's worse is, using online registration was supposed to be a time-saver. It's crazy that the automated process takes weeks longer than the in-person, manual process.
I'm wondering if HPD is just computer illiterate?
The in-person registration and online registrations are entered into the database by the same clerks. If the city and county doesn’t hire more people to enter the data or if no one wants to work for the city and county, then the process takes a long time.
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I submitted my handgun registration online in late October and still have not gotten my registration approval yet
The email below 11/8 and 12/4
Aloha,
Thank you for your patience.
The online registration is backlogged 4-5 weeks. You cannot use the firearm until you get the registration in an email from HPD. If you want the registration sooner you can come in person, no firearm needed, to register. You will need the information on the firearm, a picture/copy of the permit, and a picture of the serial number off the firearm.
If you have any questions please call (808) 723-3188
Aloha,
HPD is still working on online registration requests. It is unknown when your registration will be finalized.
You are still able to come in person to register the firearm. No firearm needed, just take a picture of the serial number on the firearm and a copy/picture of handgun permit or original long gun permit.
HPD Firearms
Update:
Email sent 1/2/24 response 1/6/2024
Aloha,
Thank you for your patience but HPD is still dealing with an online backlog. Your request will be worked on as soon as possible. If you have questions please call (808) 723-3188.
HPD Firearms
1/8/2024. Just got the registration email and password
Just under 2.5 months.
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I just hit one month. Submitted online registration on 12/9/23 for two handguns and still waiting.
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Submitted November 9th, registration emailed today (December 10).
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Submitted mine early Dec, just got the email today...About 30 days
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Got email registration at 12:19 am, must be working late. PDF registration and pass word in one email.
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Submitted at the end of Dec, got it about 3 weeks later.
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What's worse is, using online registration was supposed to be a time-saver. It's crazy that the automated process takes weeks longer than the in-person, manual process.
I'm wondering if HPD is just computer illiterate?
Due to constant errors submitted by members of the public registering firearms, each request needs to be reviewed and manually input into the firearms database. There is no and has never been an automated system; for accuracy sake (with the thousands of different make, model, caliber combinations), all online registrations are reviewed and input manually.
For example, common mistakes include putting “Multi” for caliber, putting “AR15” for model (when it’s something like a S&W M&P-15), putting the online store instead of the dealer for the “acquired from” line, missing dashes or numbers in the serial number section, etc.
Whereas all these errors can be easily corrected in-person with whiteout or crossing-out information, the online registration needs to be sent back to the submitter to be corrected (sometimes multiple times).
EDIT: Corrected “had” to “has”
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Due to constant errors submitted by members of the public registering firearms, each request needs to be reviewed and manually input into the firearms database. There is no and has never been an automated system; for accuracy sake (with the thousands of different make, model, caliber combinations), all online registrations are reviewed and input manually.
For example, common mistakes include putting “Multi” for caliber, putting “AR15” for model (when it’s something like a S&W M&P-15), putting the online store instead of the dealer for the “acquired from” line, missing dashes or numbers in the serial number section, etc.
Whereas all these errors can be easily corrected in-person with whiteout or crossing-out information, the online registration needs to be sent back to the submitter to be corrected (sometimes multiple times).
EDIT: Corrected “had” to “has”
I don't see how an online registration needs to be "sent back." If whoever is doing the manual entry at HPD has the correct information -- else why would they even know there's an error -- there's no reason they can't make the correction themselves and send the owner a corrected copy.
Rejecting the application and requiring corrections they already know of is just an unnecessary delay.
If it's an FFL transfer, HPD already received the official description of the firearm from the seller. If it's a private transfer for a handgun, they have the information from the permit they approved. If there's a mismatch between the previous paperwork and the registration submittal, they have the means to correct it themselves.
That applies to knowing the local FFL vs. online dealer name, serial numbers, models, calibers, etc..
How many times does the buyer and the FFL need to tell HPD all that info?
The only circumstances I can think fits the bill where there's no prior information submitted is for an out-of-state transfer or private long gun transfer. All the rest should be a piece of cake.
JMHO
The real question is, did any of the members sharing their stories and delays here experience any "returned" applications for correction? IF not, then the delays are not all error-caused.
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I don't see how an online registration needs to be "sent back." If whoever is doing the manual entry at HPD has the correct information -- else why would they even know there's an error -- there's no reason they can't make the correction themselves and send the owner a corrected copy.
Rejecting the application and requiring corrections they already know of is just an unnecessary delay.
If it's an FFL transfer, HPD already received the official description of the firearm from the seller. If it's a private transfer for a handgun, they have the information from the permit they approved. If there's a mismatch between the previous paperwork and the registration submittal, they have the means to correct it themselves.
That applies to knowing the local FFL vs. online dealer name, serial numbers, models, calibers, etc..
How many times does the buyer and the FFL need to tell HPD all that info?
The only circumstances I can think fits the bill where there's no prior information submitted is for an out-of-state transfer or private long gun transfer. All the rest should be a piece of cake.
JMHO
The real question is, did any of the members sharing their stories and delays here experience any "returned" applications for correction? IF not, then the delays are not all error-caused.
You're giving a lot of credit to the seller. In the same way that HPD is sometimes wrong, the seller (private or dealer) is sometimes wrong. A lot of times (and I mean a lot of times), the firearms section does not have the right information.
FFLs/Dealers, the ones who handle the import of the firearm to the state, get the information (to include the serial number) wrong on the information they provide to HPD. The only person with the correct info is the person who has physical possession of the firearm. For the registration process, HPD puts the responsibility of providing the correct information on the registrant.
The online queue is similar to a physical queue. The physical registration is one-and-done because they are easy to fix at the registration window. The online queue can’t be addressed the same because it can’t be fixed quickly. Returning the request to the registrant for corrections assures that HPD will not be held liable later for registering a firearm incorrectly.
Of course the delays are error-caused. A good majority of the registration requests are the same requests that have been sent 1, 2, 3 times before. Imagine for a second if, when registering a firearm in-person, the registrant had to leave and return later with the correct info. Instead of being at the registration window once, they’d be there multiple times, waiting in line multiple times, filling out paper multiple times, increasing the wait time for registration; it’s the same concept.
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You're giving a lot of credit to the seller. In the same way that HPD is sometimes wrong, the seller (private or dealer) is sometimes wrong. A lot of times (and I mean a lot of times), the firearms section does not have the right information.
FFLs/Dealers, the ones who handle the import of the firearm to the state, get the information (to include the serial number) wrong on the information they provide to HPD. The only person with the correct info is the person who has physical possession of the firearm. For the registration process, HPD puts the responsibility of providing the correct information on the registrant.
The online queue is similar to a physical queue. The physical registration is one-and-done because they are easy to fix at the registration window. The online queue can’t be addressed the same because it can’t be fixed quickly. Returning the request to the registrant for corrections assures that HPD will not be held liable later for registering a firearm incorrectly.
Of course the delays are error-caused. A good majority of the registration requests are the same requests that have been sent 1, 2, 3 times before. Imagine for a second if, when registering a firearm in-person, the registrant had to leave and return later with the correct info. Instead of being at the registration window once, they’d be there multiple times, waiting in line multiple times, filling out paper multiple times, increasing the wait time for registration; it’s the same concept.
So, you're telling me HPD doesn't know how to pick up the phone and immediately contact the registering party so they can process the submission?
I guess that's not surprising, since they can't properly communicate with healthcare providers in order to receive the critical mental health evaluations they need -- without the provider asking the patient to hand deliver it to the station. :wacko:
It's not that I give HPD more or less credit than the seller. It's that almost all private sales are already registered with them -- they had all that info on the weapon and who owns it in their files. Handguns required permits -- which includes all the same info whether it's a private sale or FFL transfer. The FFL is directed by statute to keep and maintain proper records. If they are sending erroneous info to the police station when they make a sale, that's easy enough to fix. People straighten up when their license to operate a business is on the line -- something the ATF seems to be using now to shut down FFLs all over.
Again, I don't think those posting here made mistakes. If they did, they probably would have included the rejection/correction aspect in their comments. They aren't bringing in out-of-state firearms they already own, because those require in-person inspections. If everyone here is seeing a 2-4 month delay in getting their registration, there's only one answer: it's intentional.
HPD is telling people they can't USE their firearms until they get the registration in hand. I've registered dozens of times, and I've never been told that at the window. This is obviously being done because they know the registrations are taking too long. It's deductive reasoning, of course. No actual evidence or whistleblowers to prove it.
i think if it's not intentional, then they are just incompetent. I can get a driver's license mailed to me in 2 weeks or less. I can renew my vehicle registration online and receive it in the mail in a week or so. Every company and government agency that deals with money has procedures in place to expedite these kinds of transactions. The only reason it;s so complicated and error-prone is HPD doesn't care to make it better. The solutions exist. All they have to do is work smarter.
But, these are the same folks who waited until months passed to try and create new procedures schedule to take effect Jan 1. i refuse to accept the status quo as an excuse for denying a right.
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So, you're telling me HPD doesn't know how to pick up the phone and immediately contact the registering party so they can process the submission?
I guess that's not surprising, since they can't properly communicate with healthcare providers in order to receive the critical mental health evaluations they need -- without the provider asking the patient to had deliver it to the station. :wacko:
It's not that I give HPD more or less credit than the seller. It's that almost all private sales are already registered with them -- they had all that info on the weapon and who owns it in their files. Handguns required permits -- which includes all the same info whether it's a private sale or FFL transfer. The FFL is directed by statute to keep and maintain proper records. If they are sending erroneous info to the police station when they make a sale, that's easy enough to fix. People straighten up when their license to operate a business is on the line -- something the FFL seems to be using now to shut down FFLs all over.
Again, I don't think those posting here made mistakes. If they did, they probably would have included the rejection/correction aspect in their comments. They aren't bringing in out-of-state firearms they already own, because those require in-person inspections. If everyone here is seeing a 2-4 month delay in getting their registration, there's only one answer: it's intentional.
HPD is telling people they can't USE their firearms until they get the registration in hand. I've registered dozens of times, and I've never been told that at the window. This is obviously being done because they know the registrations are taking too long. It's deductive reasoning, of course. No actual evidence or whistleblowers to prove it.
i think if it's not intentional, then they are just incompetent. I can get a driver's license mailed to me in 2 weeks or less. I can renew my vehicle registration online and receive it in the mail in a week or so. Every company and government agency that deals with money has procedures in place to expedite these kinds of transactions. The only reason it;s so complicated and error-prone is HPD doesn't care to make it better. The solutions exist. All they have to do is work smarter.
But, these are the same folks who waited until months passed to try and create new procedures schedule to take effect Jan 1. i refuse to accept the status quo as an excuse for denying a right.
You’re right; the solutions exist.
There aren’t enough people to work the solutions at the firearms section though. HPD is too busy with the backlog from online registrations and CCW to study and implement the solutions. Its a shame the level of funding and staffing the firearms section is working with; it’s the same guys working the window and I hardly see any new faces over the last few years.
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You’re right; the solutions exist.
There aren’t enough people to work the solutions at the firearms section though. HPD is too busy with the backlog from online registrations and CCW to study and implement the solutions. Its a shame the level of funding and staffing the firearms section is working with; it’s the same guys working the window and I hardly see any new faces over the last few years.
Add in sometimes the people working are there because they messed up and on "desk duty".
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You're giving a lot of credit to the seller. In the same way that HPD is sometimes wrong, the seller (private or dealer) is sometimes wrong. A lot of times (and I mean a lot of times), the firearms section does not have the right information.
FFLs/Dealers, the ones who handle the import of the firearm to the state, get the information (to include the serial number) wrong on the information they provide to HPD. The only person with the correct info is the person who has physical possession of the firearm. For the registration process, HPD puts the responsibility of providing the correct information on the registrant.
The online queue is similar to a physical queue. The physical registration is one-and-done because they are easy to fix at the registration window. The online queue can’t be addressed the same because it can’t be fixed quickly. Returning the request to the registrant for corrections assures that HPD will not be held liable later for registering a firearm incorrectly.
Of course the delays are error-caused. A good majority of the registration requests are the same requests that have been sent 1, 2, 3 times before. Imagine for a second if, when registering a firearm in-person, the registrant had to leave and return later with the correct info. Instead of being at the registration window once, they’d be there multiple times, waiting in line multiple times, filling out paper multiple times, increasing the wait time for registration; it’s the same concept.
these 2 posts are informative, thank you. :shaka:
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So, you're telling me HPD doesn't know how to pick up the phone and immediately contact the registering party so they can process the submission?
I guess that's not surprising, since they can't properly communicate with healthcare providers in order to receive the critical mental health evaluations they need -- without the provider asking the patient to had deliver it to the station. :wacko:
...
for me, there's been at least one instance, if not two, can't remember shit, when my phone rang and it actually was an HPD person processing my paperwork (imagine my surprise), calling for clarification, or further information, etc. In all instances, they were courteous, friendly, and very helpful, and the situation always ended up with a positive resolution. I have no complaints there.
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Due to constant errors submitted by members of the public registering firearms, each request needs to be reviewed and manually input into the firearms database. There is no and has never been an automated system; for accuracy sake (with the thousands of different make, model, caliber combinations), all online registrations are reviewed and input manually.
For example, common mistakes include putting “Multi” for caliber, putting “AR15” for model (when it’s something like a S&W M&P-15), putting the online store instead of the dealer for the “acquired from” line, missing dashes or numbers in the serial number section, etc.
Whereas all these errors can be easily corrected in-person with whiteout or crossing-out information, the online registration needs to be sent back to the submitter to be corrected (sometimes multiple times).
EDIT: Corrected “had” to “has”
I can think of one way to completely fix the issue.
Do away with registration. :thumbsup:
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for me, there's been at least one instance, if not two, can't remember shit, when my phone rang and it actually was an HPD person processing my paperwork (imagine my surprise), calling for clarification, or further information, etc. In all instances, they were courteous, friendly, and very helpful, and the situation always ended up with a positive resolution. I have no complaints there.
That was my point exactly. If they are delaying the registrations because they have to reject the application and then wait for it to be corrected and show up in their queue again before continuing the process, that's ridiculous. The fact that you were called tells me that very few of the registrations are experiencing the "HPD found a mistake, sent it back, waited on corrections from the gun owner before proceeding" scenario. It makes more sense that they are contacting the owners to clear up any problems, which logically means the delays are being caused by issues other than bad input.
JMO. I know how these things SHOULD work, but I have no insight into how things are actually being done there.
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i submitted online registration yesterday at 5pm, received the registration pdf via email at 1135pm. backlog is gone.