when i call 723-3191...  i have message saying its a non working number.... do we still call to make appointments? is it all online now?

Jelly ftw.  think dual purpose... in an emergency, you cant press one out with wax napkins now can you? 

The petroleum balls are not cost efficient or as effective as wax.

The balls absorb too much petroleum, and the petroleum is messy to work with. And the balls burn no more than 5-9min on average if made in the standard fashion. If you soak the balls for extended periods of time to absorb more petroleum, you run the risk of not having enough dry surface area within the cotton ball to successfully take a spark or even a flame.

Another down side is that  petroleum balls actually way more and take up more space than the wax napkin, being that they must be stored in some sore of container.

I started with petroleum balls, and thankfully discovered the wax napkins after hating them so much; far easier to work with and far more effective/efficient.