Aloha!
I am also a Kaiser subscriber and also currently facing this same dilemma. I just started buying/collecting approx. 8 or 9 firearms(hand gun, strip AR lowers,etc.) over the course of 2 yrs.and more recently bought a revolver this past Mar./April 2014. Not a peep like another member mention. On 02June 2014 I went in to do the required paper work as usual for a couple of other firearms, seemed like the normal M.O., maybe another form was added though? Pickup date for the permit set for the 18th to the 24th.
Then it all began on Tue., the 9th., I get a call from the firearms division,. I was informed that the Kaiser letter head they received would deny me from acquiring the permits. He said the statement was a blanket general statement saying "yes, patient has been treated" or some thing like that. I was totally taken back by that and stated I have never had a history, nor been diagnosed or treated for any of the 5 five symptoms mentioned. It was mentioned that a lot of other Kaiser subscribers are facing the same problem. The Kaiser letter head is written with no specifics or details, just yes been treated. So, for liability purposes, understandably can't proceed. He said they had a form/guideline to which I needed to get from them for the medical clearance and suggested that perhaps might be best to go to an outside doctor and pay out of pocket to get the clearance. I needed to deliver my copy to them by the coming up Fri.(13th) and also the dr. needs to fax a copy by the same. If not, I would have to start the application process all over again, once cleared.
So, I take 4hrs. emergency leave from work @ 1230 and leave Kaneohe. Luckily, parking was not too much of a hassle. I get the form and could'nt help but feel like I was targeted by some anti-gun advocate and at the same time couldn't help but laugh because the paper says the medical clearance has to state that I " no longer" have these substance abuse, mental health defects, issues. I was told, from now on I would have to get this clearance every time I apply for a handgun permit/ once a year for long arms permit.
Now, off to Kaiser Ko'olau to figure this mess out and clear my name/ record of the false info. Spent approx. 1 hour there, to which they produced the same above unsigned Kaiser statement. I mentioned that the medical clearance at HPD is Kaiser's own form and that the requested information is not about approving or allowing the subscriber to acquire or own firearms, but rather the inquiry is about whether or not if the subscriber has been treated or is being treated for one of the following(substance abuse, addiction, mental disorders, etc. that would prevent them from acquiring a firearm. At this same time I also request a copy of all my medical records and asked for my Dr. to make a formal statement to clear my name/records that I have never had a history or been treated for anything . I made a call back to HPD and the same officer gave me the name of the Doctor who wrote and signed the letter head" Benjamin Tamura, MD Assoc. Director" Now this got me alarmed because, for one, I never met this man, he is not by my primary physician as I had put down/required on the form, nor been treated by him in any way. The receptionist helping me inquired to whom this physician was and gave me the following: Dr. Benjamin Tamura of the Bariatric Dept., Moanalua(weight loss). Receptionist said she also, set up a telephone appt. w/ my Dr.- she will call (have yet to receive)
Arrive at home, get a call back from Kaiser Ko'olau, said they went through all my records and found nothing in my internal medicine records. However, have to check behavior health dept. and check with them, since they could not view/open those records? Called behavior health and explain my situation, but nothing popped up at all.
So, I thought the next step would be to use the contact info given to me for Dr. Tamura's Bariatric Dept. Figure, he could pin point what he went by to making his decision. Receptionist said she had forward my info for calling me back. Have not received a courtesy call as of yet and franklin I don't think he will ever.
Fri. the 13th could not make the dead line to procure a clearance, so I called Al (Ready on the Right) that there will a delay until this issue is resolved. Next step will probably be to make an appointment w/ my Dr. to just specify that none of these conditions ever exited. Then perhaps to contact the Kaiser Legal Dept. and request a prompt reply to what is going on and why is this doctor that I never met or made contact with, nor is my primary physician made a false and adversed statement about my medical well being/ medical records. will post the HPD medical clearance guideline for viewing, when time permits. until then aloha! ....renny