How is waiting in line to make an appointment different than waiting in line to apply/pickup/register?
For starters, it's one more trip you have to make back to the station. I dont know about you, but some of us have other things to do than wait in these lines. Also, when was the last time you saw a line go around the block and down to Ward? Seems like it's taking a lot longer than it used to, doesnt it? Or maybe you would drive down to the station from wherever it is you live, see that ridiculous line and just say, "I'll just come back another day." And drive all the way back home, only to drive back another day, because it's no thing to wait in these lines. All the time in the world, probably. Btw, the people in these said lines aren't all smiling faces. So I think others share my frustration, as you can clearly see on other posts on this thread.
Now, I'm gonna assume you dont have a problem with calling in to make an appointment to pick up your permit, because sitting waiting on the phone while you hear elevator music for hours is just fine for you, even though the old way of popping your head to quickly pick your permit up and head out was slightly easier than the current procedure. But hey, at least there isn't a line for that...
I feel like that was a troll question...