I think everyone deserves a tip. Tip for showing up to work. Tip for showing up to class. Tip for being a minority. Tip for being nice. Tips for everyone!

I deserve a tip for giving out tips.

Instacart shoppers get paid separately from tips, but not a lot.

You don’t get to demand a tip under any circumstances. Don’t like the rules? Don’t work in a service job. The possibility of not getting a tip is an occupational hazard.

No one is saying you get to demand a tip “under any circumstances” can you point out anyone who said that? Don’t strawman the argument.

 Your thinking is backward. How about instead of criticizing employees who get upset for providing a service and not getting paid maybe you should actually criticize the person who CHOSE to employ a tipped worker and decided to stiff them so they could take advantage of a cheaper option. The fact that it’s a “rule” should not prevent you from understanding that.

I think everyone deserves a tip. Tip for showing up to work. Tip for showing up to class. Tip for being a minority. Tip for being nice. Tips for everyone!

My wife can have my tip when I get home from work.

Tipping is only optional if you got shitty service or if you’re a POS person. Expecting someone to “do her job regardless” of getting paid is wild to me.

I agree that people should tip if it's a service that should be tipped or else they shouldn't use that service.

But expecting someone to do their job regardless of tips is likely part of the employment contract.  If you don't agree to that, then you shouldn't work there.
Even for volunteer work there's an expectation you'll do a good job.

I don’t know much about instacart but if it’s like serving where tipping is how you make money then I totally understand the delivery lady. At one point she says “you paid the app not me” so I’m assuming she gets paid through tipping, how do you just expect someone to complete a job knowing that you won’t get paid? This would not work in literally any other profession where a service is provided.

If you’re going to use a service like instacart there is a social contract that you sign up for. Use the service and tip the person (again I’m assuming from what I gather in the video) who is providing the service. Otherwise get your lazy fucken ass to the store and grab groceries yourself. Better yet, tell the person upfront that you aren’t going to tip them and see how that works out.

The problem here I think is the customer paid for the food, they paid for the delivery service, and now the driver is demanding a TIP in exchange for the goods and services they already paid for.

Even if she's in the right and should be compensated, that's usually spelled out when the order is placed so the customer knows.  i'm sure many customers are new to the delivery services or just hurriedly completed the order without paying attention to the tip information.  Either way, what the driver did is how NOT to get paid.  Had she been more tactful and courteous in explaining how the app works, she might have been tipped an appropriate amount. 

I think she's not getting the tips she thinks she deserves, and this large order was one for which she expected would make up for the small ones that paid little to nothing for her.  When she saw there was no tip, I believe she became angry and things blew up from there.

It's up to the customer to tip.  There is no "social contract" when it comes to people trying to separate you from your money.  Our society allows you to keep your moeny in your pocket until you decide to spend it.  The driver was over-the-top wrong trying the force the customers to tip.  The food was delivery was paid up front.  She didn't own the food, so  to not complete the delivery was pure theft.

She can argue all day the customer was wrong for not tipping, but that doesn't mean she was any less wrong for keeping the food.  Tipping is optional.  Delivering the food that the customer alreeady paid for is not.

If you want to talk about contracts, there's a legal one here that i'm sure sides with the customer, not the woman pretending she can make up the rules when someone doesn't tip.

No one is saying you get to demand a tip “under any circumstances” can you point out anyone who said that? Don’t strawman the argument.

 Your thinking is backward. How about instead of criticizing employees who get upset for providing a service and not getting paid maybe you should actually criticize the person who CHOSE to employ a tipped worker and decided to stiff them so they could take advantage of a cheaper option. The fact that it’s a “rule” should not prevent you from understanding that.

So many assumptions.

How about we assume the customer was unaware they were expected to tip?  We can also assume the driver was expecting a sizable tip for a sizable order.

We can also assume this is not the first time this driver was disappointed tip-wise and might be taking it out on this one customer because of their higher tip expectation.

I also assume the driver was pissed when she should have been calm while she explained the tip policy of the store and delivery service -- because not everyone knows the ins and outs of tipping in all circumstances.

I assume since she was threatening to keep the food she was not in a diplomatic frame of mind.

No one is saying you get to demand a tip “under any circumstances” can you point out anyone who said that? Don’t strawman the argument.

 Your thinking is backward. How about instead of criticizing employees who get upset for providing a service and not getting paid maybe you should actually criticize the person who CHOSE to employ a tipped worker and decided to stiff them so they could take advantage of a cheaper option. The fact that it’s a “rule” should not prevent you from understanding that.

You said “Tipping is only optional if you got shitty service or if you’re a POS person.”  So in other words, tipping is mandatory. Therefore, the person “entitled” to the tip may demand it.

I’m saying there are NO circumstances under which a service provider may demand a tip. Didn’t get a tip? Sorry to hear that. If that’s not an acceptable situation for you, don’t work in service. Can’t get another job, even in today’s red-hot job market? Better find a way to square yourself with the idea that you’re not entitled to tips.

You keep saying “providing a service and not getting paid.”  Instacart pays their shoppers, I suspect as independent contractors. If I order through Instacart, there’s no employer/employee relationship established between the shopper and me. They have no claim to my money.

The problem here I think is the customer paid for the food, they paid for the delivery service, and now the driver is demanding a TIP in exchange for the goods and services they already paid for.

Even if she's in the right and should be compensated, that's usually spelled out when the order is placed so the customer knows.  i'm sure many customers are new to the delivery services or just hurriedly completed the order without paying attention to the tip information.  Either way, what the driver did is how NOT to get paid.  Had she been more tactful and courteous in explaining how the app works, she might have been tipped an appropriate amount. 

I think she's not getting the tips she thinks she deserves, and this large order was one for which she expected would make up for the small ones that paid little to nothing for her.  When she saw there was no tip, I believe she became angry and things blew up from there.

It's up to the customer to tip.  There is no "social contract" when it comes to people trying to separate you from your money.  Our society allows you to keep your moeny in your pocket until you decide to spend it.  The driver was over-the-top wrong trying the force the customers to tip.  The food was delivery was paid up front.  She didn't own the food, so  to not complete the delivery was pure theft.

She can argue all day the customer was wrong for not tipping, but that doesn't mean she was any less wrong for keeping the food.  Tipping is optional.  Delivering the food that the customer alreeady paid for is not.

If you want to talk about contracts, there's a legal one here that i'm sure sides with the customer, not the woman pretending she can make up the rules when someone doesn't tip.

I’m not denying that the driver was wrong for what she did. I’ve been stiffed many times by Americans who should know better and I’ve had to let it go because I’m not going to risk my job for one shitty tip. My issue is everyone seems to get upset with and have no problem criticizing the worker who performs their job and doesn’t get paid but no one seems to call out cheap fucks who refuse to tip even though they employ services that traditionally tip. It’s always “oh get another job if you don’t like it”. It’s a really shitty attitude usually perpetrated by people who’ve never worked a real service job.

I’m not denying that the driver was wrong for what she did. I’ve been stiffed many times by Americans who should know better and I’ve had to let it go because I’m not going to risk my job for one shitty tip. My issue is everyone seems to get upset with and have no problem criticizing the worker who performs their job and doesn’t get paid but no one seems to call out cheap fucks who refuse to tip even though they employ services that traditionally tip. It’s always “oh get another job if you don’t like it”. It’s a really shitty attitude usually perpetrated by people who’ve never worked a real service job.

I worked in a service job, washing dishes in a greasy spoon joint. I thought it would be nice if the servers would share tips with the kitchen staff, but I never thought I was entitled to it. The job sucked, so I went to school and got a better job that sucked less.

You keep talking about “the worker who performs their job and doesn’t get paid…” Instacart pays her, according to what the internet says. If they’re so concerned about tips, they could add a standard gratuity to the price and provide that to the shopper.

Is someone forcing her to work at this job?

You said “Tipping is only optional if you got shitty service or if you’re a POS person.”  So in other words, tipping is mandatory. Therefore, the person “entitled” to the tip may demand it.

I’m saying there are NO circumstances under which a service provider may demand a tip. Didn’t get a tip? Sorry to hear that. If that’s not an acceptable situation for you, don’t work in service. Can’t get another job, even in today’s red-hot job market? Better find a way to square yourself with the idea that you’re not entitled to tips.

You keep saying “providing a service and not getting paid.”  Instacart pays their shoppers, I suspect as independent contractors. If I order through Instacart, there’s no employer/employee relationship established between the shopper and me. They have no claim to my money.

I’m talking from a moral standpoint. If you don’t mind being a POS then don’t tip no one can force you too, no one disputes that. But you (not you sodie but the hypothetical one)  ARE one and most people who are uncomfortable with that depiction of their moral character like to hide behind the fact that it isn’t “mandatory”. Better yet let them know upfront that you won’t be tipping and see how that works out for you.

Edit: I googled and it seems that instacart pays $15-25 per hour  + tip. Maybe this wasn’t the right hill for me to die on 

I’m not denying that the driver was wrong for what she did. I’ve been stiffed many times by Americans who should know better and I’ve had to let it go because I’m not going to risk my job for one shitty tip. My issue is everyone seems to get upset with and have no problem criticizing the worker who performs their job and doesn’t get paid but no one seems to call out cheap fucks who refuse to tip even though they employ services that traditionally tip. It’s always “oh get another job if you don’t like it”. It’s a really shitty attitude usually perpetrated by people who’ve never worked a real service job.

Nobody is saying people working for tips should not be paid tips.  Even though tipping is out of control in the US (go read older posts), it's still part of the system we have to live with.

It's not about good service versus bad in this specific case.  It's about a customer being extorted for tip money.  It's bad that the video didn't catch the initial interactions.

Did the food already get unloaded before she realized there was no tip?  Did she react angrily rather than explain the situation?  Did she then take food that was paid for and load it back into her car (it sure looked like that's what she was doing)?

I don't care how great the service was, you can't hold people's food hostage and demand a tip.  So that discussion about good vs poor service really isn't part of this story.

You don't have any evidence the driver performed her job well and that the customers were "cheap fucks."

One side got pissed and pissed off the other side.  That's my assumption.  If that's true, it throws cold water on the assumption she did a good job which would include explaining the situation without getting pissed.

Edit: I googled and it seems that instacart pays $15-25 per hour  + tip. Maybe this wasn’t the right hill for me to die on 

That would include car expenses so not as high as it seems.

One of my friends did grocery delivery.  He said they get paid well for it, more than Uber eats or Uber rides.  That was during COVID so maybe an exceptional time.

Its cause they dont want u to tip cash, which is untraceable by the IRS.

Social credit score coming soon.

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So does this "Federal tip pooling" rule apply to casinos run by  "Native(s)" on their land ?