Per one of our background officers, we need a med letter from you prior to registering your firearms. So unfortunately at this time, we are unable to process your request and will remove it from qeue. Please come in person with the med letter to the registration window to drop off the letter and register your firearm(s).

If you have any questions, you may call 808-723-3188 and request to speak with Officer K. Brown. We are open Monday through Friday 8:00am to 4:00pm and Wednesday 8:00am to 6:30pm

got this in an email from hpd after I submitted registration online for a long gun that I bought from a LGS
I already have my long gun PTA.  that means I already showed them my med letter, and they gave me the long gun PTA. 
why do I need to show them the letter again and go there in person?  they already saw it.
this is the first time this has happened
I gotta go there next week to pick up a PTA for a handgun, so I'll clear this up when I go there
why I gotta show them the med letter again , when they already saw it???     

It's because they don't like that you can do things online, which makes things easier for a gun owner.  There is a lot of redundancy just so you can exercise your right.  They want you to think twice about buying more guns becuase of the hassle.

Great way to convince people to buy illegal weapons

I have to go home and check the long gun PTA
but I'm pretty sure they write down that I have my doctor's note on the PTA, and they make of copy of the note, so they have all the paperwork at hpd
and I guess they want me to bring in the rifle too since it says drop off letter and register firearm(s).  I'm just going to bring the rifle too bc I don't want to go back down there again.
this is all BS.  I've registered long guns before online without showing them the note for a second time, no problem
I must be on their shit list bc it seems like every other time I go there they give me some BS crap that I "need" to do. 
I follow the rules, they don't

I swear hawaii's gun laws and hpd's firearm policies are like the swamp at the state capitol.

Stink and full of redundancy, ineptness, and retards.

got this in an email from hpd after I submitted registration online for a long gun that I bought from a LGS
I already have my long gun PTA.  that means I already showed them my med letter, and they gave me the long gun PTA. 
why do I need to show them the letter again and go there in person?  they already saw it.
this is the first time this has happened
I gotta go there next week to pick up a PTA for a handgun, so I'll clear this up when I go there
why I gotta show them the med letter again , when they already saw it???     

I would guess that they lost it. Let us know what happened when you go

I would guess that they lost it. Let us know what happened when you go

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Maybe somebody left it in the bathroom stall.

Asking for a mental health clearance letter at time of registration seems sketchy if the letter was already provided at time of permit application.

For state residents, the process is clear.  You show your handgun training affidavit each time you apply for a permit to acquire.  If you have a mental health clearance letter, you also show it to them when applying for either a handgun or long gun permit.  Once the background check is done and the permit is issued, you've completed all the hoops you should have to jump through.

When registering a gun you acquired under a properly issued permit, there should be no need to produce anything related to the background check.  Asking for a clearance letter at that point indicates that either someone is uninformed, or someone may have changed the policy to once again make things more difficult.

If someone is registering a firearm from out of state, that's different.  HPD will collect some background info as if it were a permit application since the owner did not acquire the weapons under a HI-issued permit.

Since you have a long gun PTA, they should not be treating you like this is an out-of-state registration.

If EEF is right (no evidence to support his "guess"), they should be professional enough to give that reason when asking for the letter again.

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Maybe somebody left it in the bathroom stall.

    Good one!!

Great way to convince people to buy illegal weapons

How can you buy "illegal weapons"?
I'd get them from the mainland cartels.
Or are you referring to guns that you did not get Hawaii
government permission to buy?
Just asking.
 

just ignore them and if/when(ill bet never) they come to your house, just show them the letter.

This also applied to everyones handgun safety class.

One smart thing hpd does is look at ur old PTA as its stamped that u paid RAPBACK.

Sent from my SM-G991U using Tapatalk

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Maybe somebody left it in the bathroom stall.

Or they ate it with their chicken katsu

Just left hpd. When I told them about the email, they didnt know why I needed to show my letter again. At least it only took 10 minutes to get my pistol PTA and get the rifle registered.
So it's all cleared up

Just left hpd. When I told them about the email, they didnt know why I needed to show my letter again. At least it only took 10 minutes to get my pistol PTA and get the rifle registered.
So it's all cleared up

That sounds about right. Left foot doesn't know what the right foot is doing.

Just left hpd. When I told them about the email, they didnt know why I needed to show my letter again. At least it only took 10 minutes to get my pistol PTA and get the rifle registered.
So it's all cleared up

Strange... maybe they just sent the email to the wrong person?

Either way, glad it is cleared up.