Being CAPT Obvious, I've long detested the "healthcare industry", which only serves to make the execs in that industry rich. Not the doctors and the patients suffer. I mean I get protocols to ensure money is being spent wisely, but removing discretion from doctors because of protocol or policies is stupid. I have damaged nerves in my back because I had to wait a few days to even see a specialist, then more days for MRI to be cleared, then weeks for PT, then more weeks for surgery to get cleared.
I have close friends that used to be part of that industry, including HMSA and other national level companies of whatever they call them. 93/7. . . such a crock
And no, I have no ill will for the HMSA CEO. . .
That's not completely true. All of these big healthcare companies have their ownership traded on the open market. When a company is prosperous, the shareholders also make money.
The fact that CEOs make millions is no different than when a film company hires a big name movie star. The money atracts the talent. if Kaiser can't or won't pay top dollar for the person who knows how to run a profitable business, HMSA or Sentara will. An experienced CEO is not going to come cheap, and it's normally seen as an investment in the organization. Top executives also get paid pretty nice salaries. But the bottom line is the bottom line.
Individuals, mutual funds and corporate retirement funds make money from these types of investments, building wealth for workers to retire, buy a home, send kids to school or just weather hard times. We no longer live in an economy where only the wealthy play the stock market. And the companies who sell stock understand they have a responsibility to the shareholders to earn a profit. They also understand the mass of people they employee would like to continue being employed.
Thinking of a healthcare CEO like he's the only person making bank from keeping prices and claims within affordable ranges is a narrow view of how and why these companies operate like they do.
In my graduate class on Managerial Accounting, we studied an article written about hospital allocation of costs called "The 10 dollar aspirin." It was a method many hospitals used to assign cost to everything they provided to patients. The cost of utilities, disposable water cups, plastic water cups, the pharmacist dispensing the aspirin, the doctor prescribing the drug, the warehouse worker who handled the cases of aspirin, the administrator who ordered the aspirin, the accountant who added the aspirin to your bill, the nurse who brought you the aspirin and even the janitor who had to take your disposable water cup or packaging the aspirin came in to the dumpster all had to be allocated to your account somehow. Those things don't happen for free, and there's no "miscellaneous" or "overhead" category the insurance will cover. So that aspirin you took gets a small portion of all the costs associated with it tacked onto your bill as part of that medication's net cost.
If they didn't operate like this, they'd be losing money. as they would be unable to bill for more than actual cost of supplies and services. When you take a car to a repair shop, they itemize the parts and service as well as add fees for shop towels, hazardous waste disposal, and other services that are necessary but not specific to the work performed. Hospitals aren't allowed to do that as one patient might cost much more in certain "side services" versus other patients. And since patients don't all use the same insurance company or use public assistance (Medicaid, Medicare), the costs would not be born fairly between payers.
Anyway, that's a "tip of the iceberg" view as to why profits are necessary for these companies. That doesn't even touch on services like helicopter ambulances, top-rated surgeons, or preventative care for patients that represent an on-going expense. Without a great CEO at the helm, nobody would be happy with their healthcare costs or outcomes.