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General Discussion / Re: Info Transporting Ammo in checked baggage on United Airlines
« on: September 26, 2017, 03:10:05 PM »
My conversation with Hawaiian. So far, so good... these things rarely resolve themselves on the initial attempt:
---------------------------
Customer By Email 09/26/2017 05:40 AM
I have read HA policy for transportation of firearms and ammunition. It reads that, "at check-in, a Hawaiian Airlines representative will inspect your firearm". I've traveled most major US domestic carriers and have never had my firearm inspected by an airline employee. What will the inspection entail? Additionally, what is the "necessary paperwork" required. On any other airline, the only paperwork has been a declaration tag with only my signature on it that "declares" it as being unloaded. Other airlines specifically list the declaration tag by name and don't use the term "necessary paperwork", which has me wondering if there is any other paperwork specific to HA policy. Does HA require any thing else other than a standard declaration tag? Lastly, "plastic" is not listed as an authorized medium for transportation of ammunition. A lot of factory ammunition is packaged in plastic boxes and is a superior medium to fiber. I suggest "plastic" be added to "fiber, wood or metal" to avoid any confusion.
I'm moving to Kauai and will likely be flying HA a lot with my firearms... just want to be sure I'm all good! THANKS! -Sam
--------------------------
Auto-Response 09/26/2017 05:40 AM
Aloha,
Thank you for contacting Hawaiian Airlines Reservations.
We will respond to your request within 72 hours. If you require immediate assistance, you may call us toll-free at 1-800-367-5320, 24 hours a day, 7 days a week.
For quick answers to common travel questions, please visit our Frequently Asked Questions .
Mahalo, Hawaiian Airlines
-----------------------------
From: Hawaiian Airlines Customer Support <Hawaiianair@custhelp.com>
Sent: Tuesday, September 26, 2017 7:12 PM
Subject: Hawaiian Airlines Reservations: Baggage Information - Sports Equipment [Incident: 170926-000126]
Thank you for allowing us respond to your concerns.
Subject: Hawaiian Airlines Reservations: Baggage Information - Sports Equipment
Response Via Email (Web Support 7) 09/26/2017 01:12 PM
Aloha Samuel,
Thank you for contacting Hawaiian Airlines Reservations.
Please be advised that the term "necessary paperwork" refer to completing a form with stating declaring that the firearm is not loaded.
Kindly note that Passengers are responsible for knowledge of and compliance with all federal, state and international laws regarding possession and transporation of firearms. More information can be found on the TSA website. www.tsa.gov
We appreciate your patience regarding this matter.
Mahalo,
Austin/GTF
Hawaiian Airlines Reservations
-----------------------------
Austin, thanks for answering one of my questions.
My initial email stemmed from reading on this page:
http://hawaiianair.custhelp.com/app/answers/detail/a_id/677/~/firearms-%26-ammunition
"Necessary paperwork" denotes something far more complicated than placing your signature on a 3x5 card that gets placed in your case. Most other airlines speak plainly about the declaration tag by calling it exactly what it is... "you will be required to fill out a declaration tag that your firearm is unloaded". Signing your name and placing it in the box does not require the assistance of a ticket agent in any case. I believe a lot of confusion may be avoided by replacing the words "necessary paperwork" with the far more commonly used term of "declaration form", which is industry standard.
Additionally, my second question that I believe is far more important is what "inspection" will an agent be performing on my firearm. I don't believe I've ever actually shown any firearm to any airline employee ever. In fact, I do my best to be very discreet about it, only opening my case as far as required to slip the declaration tag inside... perhaps 1 inch or so, certainly not enough so that a casual observer could see that there was a firearm in there. I do this because I've seen people checking firearms remove their guns from the case and start a small panic among other travelers.
So I'll ask again... what specifically is a ticket agent going to do when they "inspect" my firearm since I normally don't intend to let anybody actually look inside the case.
More searching into Hawaiian policies revealed a separate page that is far more helpful for the ammunition question and far more confusing about travel with firearms
Section A: Ammunition
Section E: Firearms (non-sporting)
Section H-12: Shooting Equipement- Sporting Firearms.
I'd suggest that since plastic is specifically listed as a suitable transport medium on the full explanation of Rule 195 for Ammunition that it be added to the customer help page.[/size][/color][/size]https://www.hawaiianairlines.com/legal/domestic-contract-of-carriage/195-conditions-and-charges-for-acceptance-of-special-items
Just from a organizational view, it's pretty confusing to have your firearms and ammunition information spread out over such a long document. Initially when I saw this page, I didn't scroll down to section H-12 because I thought Section E was the end of firearms. But after a more careful look, I believe somebody needs to take a serious look at how confusing this section is.
There is a blurb at the end of Section E that states: Advance arrangements must be made for any military unit movement. Does this mean that section E only applies to military units when discussing "non-sporting" firearms? It's damned confusing.
Also, Section H-12 appears to be about "Sporting firearms", but mentions "non-sporting firearms" twice. Again, damned confusing.
12. Shooting Equipment – Sporting Firearms
All Firearms must be declared. Regulations at the passenger’s origin or final or intermediate destination(s) apply and may impose further requirements or restrictions. If a firearm is not in compliance with or is prohibited by regulations, it may be denied acceptance. If the firearm is not permitted to enter the port of entry of the passenger’s destination due to laws or regulations governing that jurisdiction and HA transports or otherwise assists in the transport, the passenger will indemnify HA for all losses including, but not limited to, costs and expenses.
Items of non-sporting firearms will be accepted by HA only as checked baggage and will be subject to the conditions of acceptance and prescribed charges specified below:
a. Conditions of acceptance – Sporting firearms
1) Firearms must be unloaded and packed in (1) a manufacturer's crush-proof type container manufactured specifically for the firearm or (2) a hard case manufactured specifically for the firearm.
2) The container must be locked in a way which prevents access to the firearm.
3) The container containing the firearm must be locked with a key or lock combination which should only remain in the possession of the passenger.
4) All non-sporting firearms and ammunition will be accepted as checked baggage only.
b. Charges – Sporting Firearms
1) When in excess, firearms will be subject to the excess baggage charge for a single piece, whether or not presented as a single piece.
I'm hoping somebody doesn't just blow this email off. I would really like to know what the ticket agent is going to "inspect" and would hope to see a revision of both the Customer Help page and Section 195.
I have traveled with firearms extensively for decades and never had any issues because look carefully into individual airline policies before I travel. Hawaiian has me concerned in this regard.
Please let me know if there's anything I can clear up with my concerns.
Sincerely,
Sam XXXX
---------------------------
Customer By Email 09/26/2017 05:40 AM
I have read HA policy for transportation of firearms and ammunition. It reads that, "at check-in, a Hawaiian Airlines representative will inspect your firearm". I've traveled most major US domestic carriers and have never had my firearm inspected by an airline employee. What will the inspection entail? Additionally, what is the "necessary paperwork" required. On any other airline, the only paperwork has been a declaration tag with only my signature on it that "declares" it as being unloaded. Other airlines specifically list the declaration tag by name and don't use the term "necessary paperwork", which has me wondering if there is any other paperwork specific to HA policy. Does HA require any thing else other than a standard declaration tag? Lastly, "plastic" is not listed as an authorized medium for transportation of ammunition. A lot of factory ammunition is packaged in plastic boxes and is a superior medium to fiber. I suggest "plastic" be added to "fiber, wood or metal" to avoid any confusion.
I'm moving to Kauai and will likely be flying HA a lot with my firearms... just want to be sure I'm all good! THANKS! -Sam
--------------------------
Auto-Response 09/26/2017 05:40 AM
Aloha,
Thank you for contacting Hawaiian Airlines Reservations.
We will respond to your request within 72 hours. If you require immediate assistance, you may call us toll-free at 1-800-367-5320, 24 hours a day, 7 days a week.
For quick answers to common travel questions, please visit our Frequently Asked Questions .
Mahalo, Hawaiian Airlines
-----------------------------
From: Hawaiian Airlines Customer Support <Hawaiianair@custhelp.com>
Sent: Tuesday, September 26, 2017 7:12 PM
Subject: Hawaiian Airlines Reservations: Baggage Information - Sports Equipment [Incident: 170926-000126]
Thank you for allowing us respond to your concerns.
Subject: Hawaiian Airlines Reservations: Baggage Information - Sports Equipment
Response Via Email (Web Support 7) 09/26/2017 01:12 PM
Aloha Samuel,
Thank you for contacting Hawaiian Airlines Reservations.
Please be advised that the term "necessary paperwork" refer to completing a form with stating declaring that the firearm is not loaded.
Kindly note that Passengers are responsible for knowledge of and compliance with all federal, state and international laws regarding possession and transporation of firearms. More information can be found on the TSA website. www.tsa.gov
We appreciate your patience regarding this matter.
Mahalo,
Austin/GTF
Hawaiian Airlines Reservations
-----------------------------
Austin, thanks for answering one of my questions.
My initial email stemmed from reading on this page:
http://hawaiianair.custhelp.com/app/answers/detail/a_id/677/~/firearms-%26-ammunition
"Necessary paperwork" denotes something far more complicated than placing your signature on a 3x5 card that gets placed in your case. Most other airlines speak plainly about the declaration tag by calling it exactly what it is... "you will be required to fill out a declaration tag that your firearm is unloaded". Signing your name and placing it in the box does not require the assistance of a ticket agent in any case. I believe a lot of confusion may be avoided by replacing the words "necessary paperwork" with the far more commonly used term of "declaration form", which is industry standard.
Additionally, my second question that I believe is far more important is what "inspection" will an agent be performing on my firearm. I don't believe I've ever actually shown any firearm to any airline employee ever. In fact, I do my best to be very discreet about it, only opening my case as far as required to slip the declaration tag inside... perhaps 1 inch or so, certainly not enough so that a casual observer could see that there was a firearm in there. I do this because I've seen people checking firearms remove their guns from the case and start a small panic among other travelers.
So I'll ask again... what specifically is a ticket agent going to do when they "inspect" my firearm since I normally don't intend to let anybody actually look inside the case.
More searching into Hawaiian policies revealed a separate page that is far more helpful for the ammunition question and far more confusing about travel with firearms
Section A: Ammunition
Section E: Firearms (non-sporting)
Section H-12: Shooting Equipement- Sporting Firearms.
I'd suggest that since plastic is specifically listed as a suitable transport medium on the full explanation of Rule 195 for Ammunition that it be added to the customer help page.[/size][/color][/size]https://www.hawaiianairlines.com/legal/domestic-contract-of-carriage/195-conditions-and-charges-for-acceptance-of-special-items
Just from a organizational view, it's pretty confusing to have your firearms and ammunition information spread out over such a long document. Initially when I saw this page, I didn't scroll down to section H-12 because I thought Section E was the end of firearms. But after a more careful look, I believe somebody needs to take a serious look at how confusing this section is.
There is a blurb at the end of Section E that states: Advance arrangements must be made for any military unit movement. Does this mean that section E only applies to military units when discussing "non-sporting" firearms? It's damned confusing.
Also, Section H-12 appears to be about "Sporting firearms", but mentions "non-sporting firearms" twice. Again, damned confusing.
12. Shooting Equipment – Sporting Firearms
All Firearms must be declared. Regulations at the passenger’s origin or final or intermediate destination(s) apply and may impose further requirements or restrictions. If a firearm is not in compliance with or is prohibited by regulations, it may be denied acceptance. If the firearm is not permitted to enter the port of entry of the passenger’s destination due to laws or regulations governing that jurisdiction and HA transports or otherwise assists in the transport, the passenger will indemnify HA for all losses including, but not limited to, costs and expenses.
Items of non-sporting firearms will be accepted by HA only as checked baggage and will be subject to the conditions of acceptance and prescribed charges specified below:
a. Conditions of acceptance – Sporting firearms
1) Firearms must be unloaded and packed in (1) a manufacturer's crush-proof type container manufactured specifically for the firearm or (2) a hard case manufactured specifically for the firearm.
2) The container must be locked in a way which prevents access to the firearm.
3) The container containing the firearm must be locked with a key or lock combination which should only remain in the possession of the passenger.
4) All non-sporting firearms and ammunition will be accepted as checked baggage only.
b. Charges – Sporting Firearms
1) When in excess, firearms will be subject to the excess baggage charge for a single piece, whether or not presented as a single piece.
I'm hoping somebody doesn't just blow this email off. I would really like to know what the ticket agent is going to "inspect" and would hope to see a revision of both the Customer Help page and Section 195.
I have traveled with firearms extensively for decades and never had any issues because look carefully into individual airline policies before I travel. Hawaiian has me concerned in this regard.
Please let me know if there's anything I can clear up with my concerns.
Sincerely,
Sam XXXX