This is an announcement to warn all other 2ahawaii members to not do business with this company.
It's sad that a group in the firearms community would engage in deceptive business practices, but it is what is.
I gave lots cash and received a receipt on 3/31/16 for an ammo preorder that was supposed to be in by 4/12, with the second order arriving on 4/19. I am one of 4 or 5 others that also did the same and have not received ammo nor a refund.
4/12 came and went. I was told along with others that the "wrong," order came in. Wrong calibres, aluminum cased instead of brass. They said they had no idea when another order was coming in as that order had to be sent back.
4/19. That day came and went and that order was wrong too. How an order can be so messed up in today's technological world when you have SKUs and a spreadsheet with email is beyond me.
A week or so ago I was told the ammo came in, and we could pick up. A couple of hours later the pickup could not me done because the owner got held up by a customer.
So we try for Saturday morning. "Oh, my partner put another lock on the storage facility and I can't get to it. Partner is off island."
I called for a refund or to pick up ammo and was told some ammo came in. Ok I'll pick up the next day. Spoke with a worker there again a few hours later and was told the owner Darin, would call me back. No call yesterday.
I work in business. You buy product, you want to turn product in order to turn a profit, so you can buy more product and continue the cycle. I have not been given a concrete date on when ammo would arrive. I'm being given the run around on getting my refund.
To be honest, I would have appreciated an, "the order got screwed up, I don't know when it's coming in, you can choose to wait or get a refund." That has not been given, and honestly at this point I know I'm being dicked around.
I post this to warn others about the POOR business practices of Hawaii on target. I encourage others to not do business as their customer service is essentially nonexistent.
At this point I know my deposit is most likely being used to fund some other stuff interest fee.
I'm in the process of seeking legal action.
Anyone else in the same boat as me feel free to reply to this thread.