Man sometimes I go in there just to see Carter give the guys rash! You gotta look at it this way. The guys still choose to work there. Carter definately is doing something right. A gun shop is not immune to the occassional mishap. It's still customer service. Think about it like this, how many times in your own job, whatever it might be, did you go through the motions or not give it an effort? I'm not trying to make excuses for any bad experiences you might have had but the shooting community is a niche community especially if your going to a gun store vs say sports authority.

With all of that said, all of the guys have treated me with respect and have never try to "push" a sale on me. I'd even say most of the time they go above and beyond in customer service. 

I have a feeling at this stage, if Carter DIDN'T give all  his employees grief, they would think he didn't like them anymore!

Yes, it is embarrassing to ME to hear some of the comments, but I'm kinda sensitive, witnessing someone dressed down in front of customers.  I'll get over it!   

I've personally heard Carter give some guys (his guys) shit........but here's the thing that maybe others didn't hear.  He was giving said person some shit because what he was saying was not correct and also the customer's question he couldn't answer Carter felt he should have.  Basically it's because Carter want's a certain level of professionalism as far as knowledge and service.  Some don't care about his style.  I'm probably more immune to it because it's nothing compared to the stuff I've been exposed to in construction.

I agree at least Carter doesnt BS on boards. I respect that.

The 2 weeks they are closed seems like eternity, I wish it were the 3rd already! 

Btw, don't miss out on ogcs New Years day sale (gotta list what you want on their thread). Save money! Thnx Carter !