I have been on this Island for a year now and found OGC to have the best prices, very close to some shops in the mainland.  I was a big fan of this shop at first.

Now I rather pay more, elsewhere then to deal with the owners behavior. He is very unfriendly, rude and unappreciative.  He will treat  people with extreme demeanor,  knowing that he has the best prices he really doesn't care about customer relations.

I am going to have to agree with this guy.  OGC does without doubt have some of the best prices on the island, but I've found Carter to be almost bipolar.  At times he will treat you with great consideration and respect, but most other times he will be a condescending douche.  I myself am willing to spend extra money not to deal with someone who treats me like shit, I refuse to financially support those who aren't willing to treat others with consistent respect and civility. 

If you have had a different experience, good for you, I only speak from my own.  As for the rest of the shop, for the most part they are very much on it.  Eugene and Eric are very knowledgeable and respectful at all times towards myself.  Dan, whilst being a nice guy overall, is a bit like an overattentive waiter and lacks knowledge on many of the products.

Overall its a nice shop with good prices, but for those wanting ample parking and to avoid a grumpy wannabe "know-it-all," I would say to check out some of the other shops on the island.

I'm sorry, but I have to ask admin for a ID/IP verification.  When you throw down smack on your first post just like another totally new user bells ring.

Quote from: JonBones808 on October 20, 2011, 02:52:25 PM

I have been on this Island for a year now and found OGC to have the best prices, very close to some shops in the mainland.  I was a big fan of this shop at first.

Now I rather pay more, elsewhere then to deal with the owners behavior. He is very unfriendly, rude and unappreciative.  He will treat  people with extreme demeanor,  knowing that he has the best prices he really doesn't care about customer relations.

I am going to have to agree with this guy.  OGC does without doubt have some of the best prices on the island, but I've found Carter to be almost bipolar.  At times he will treat you with great consideration and respect, but most other times he will be a condescending douche.  I myself am willing to spend extra money not to deal with someone who treats me like shit, I refuse to financially support those who aren't willing to treat others with consistent respect and civility. 

If you have had a different experience, good for you, I only speak from my own.  As for the rest of the shop, for the most part they are very much on it.  Eugene and Eric are very knowledgeable and respectful at all times towards myself.  Dan, whilst being a nice guy overall, is a bit like an overattentive waiter and lacks knowledge on many of the products.

Overall its a nice shop with good prices, but for those wanting ample parking and to avoid a grumpy wannabe "know-it-all," I would say to check out some of the other shops on the island.

even if the person used another IP address, I still call BS. 

I guess when you guys are doing well, expanding etc. other profit margins are shrinking = hating.   

Not everybody is going to like everybody in this world.

Don't be mad. As hard as it is to believe, there are people that don't like me. 

I think Carter has gotten way better than he used to be but he's a person too. Complete with emotions, moods, problems, deadlines and stress.

I think the fact that he's opened his gun shop has opened the eyes of other gun shop owners to ways to better their business.

He's got to be doing something right because he has expanded and has delivered quality products at "mainland" prices.

If he's not nice to you one day, just smile at him and let him know that a man hug is o.k. Awwww, see, all better now. 

I agree KK.  But false/negative commentary on forums like these can hurt a business undeservedly.  This is why AR15.com makes it really hard to make duplicate screen names.  There is a lot of business at stake and moderators/admin won't allow BS. 

This is the same BS that drives good people in the industry away from these types of forums.

I think, i have yet to still make it down there.  One day soon i shall, after i do a bit of research so as to not ask all the usual newbie questions

Carter has always been cool with me.  Everybody got there bad days though were all human.

Sorry Carter, I don't see anything funny with the IP address or account but I do find it odd that they seem to dislike you so much. To be fair, my wife doesn't like you either

I've only had good service from OGC Tactical. Sure Carter is a gun shop owner and they pretty much all have certain character traits to match, but even in his small shop, he was obliging to show and let you handle anything in his shop whether it was on display or not. Not only that, but he offered to place any special orders that I needed. The only time's I've ever had problems was when there were a lot of customers in the shop all in line to buy stuff. But that was a given with the size of the shop at the time, the single cash register, and only two people behind the counter. It's kinda hard to do anything about that.

Colt, your point is understood.  What I'm saying is, for those of us new to the community, I have tons of questions and I don't feel like I'm wasting anyone's time.  I feel like YG and OGC are the two places that will happily answer questions (even though they probably answer the same questions x 15 a day).  They will offer their opinions based on their experience.  Other LGS (in my experience) will try to sell you what they think you should buy.  I sell stuff for a living all day and I'm very good at it.  I try to teach my staff that the best way to sell something to someone is to listen to them, figure out what they want, and make a suggestion.

My point is, you know what you want, you go in and get it.  When I go there to buy accessories or ammo, I'm in and out as well.  But if I'm considering a new firearm, however inconsiderate it might be, it's my hard earned money and I'm going to make sure I get what I want.  If OGC doesn't want people to spend time in there and ask questions, the solution is simple.  Don't be helpful.

Man if you want to meet cool guys, go and talk reloading to Joe & Henry at WGS.  They take a crap load of time to talk to you about that subject.  Just got to be careful because Joe is probably talking to some guy about schlong size..................

Quote from: 42itus on October 21, 2011, 11:55:06 PM

Colt, your point is understood.  What I'm saying is, for those of us new to the community, I have tons of questions and I don't feel like I'm wasting anyone's time.  I feel like YG and OGC are the two places that will happily answer questions (even though they probably answer the same questions x 15 a day).  They will offer their opinions based on their experience.  Other LGS (in my experience) will try to sell you what they think you should buy.  I sell stuff for a living all day and I'm very good at it.  I try to teach my staff that the best way to sell something to someone is to listen to them, figure out what they want, and make a suggestion.

My point is, you know what you want, you go in and get it.  When I go there to buy accessories or ammo, I'm in and out as well.  But if I'm considering a new firearm, however inconsiderate it might be, it's my hard earned money and I'm going to make sure I get what I want.  If OGC doesn't want people to spend time in there and ask questions, the solution is simple.  Don't be helpful.

Man if you want to meet cool guys, go and talk reloading to Joe & Henry at WGS.  They take a crap load of time to talk to you about that subject.  Just got to be careful because Joe is probably talking to some guy about schlong size..................

I liked OGC's shop the one time I was in there.  Lots of cool stuff to look at, and the store was set up like a high end showroom, which I thought was cool.  Haven't purchased any guns out here, so I didn't talk to them/ask questions, other than what did they have for 45ACP ammo, but they all seemed like pretty decent folks.

On the other end of the spectrum, WGS was kind of cluttered, and crammed full of stuff.  I felt right at home!  It was like they airlifted a gun shop from back home and dropped it off on Oahu.  They kind of serve different clientele, I think.  OGC is a good place to take your wife, with the excellent lighting and tidy layout; and WGS is where you go to spend an hour talking about the dark arts of the handloader--when you told your wife it would just be a quick stop for a box of primers!     ("WHAT THE BLUE HELL ARE YOU DOING???  I'VE BEEN SITTING IN THE CAR FOR TWO HOURS!!!")

I OWN a gun shop and still shop at WGS when I need certain reloading components like reloading dies or case lube.  That should tell you something!  Joe has always taken care of me for the things I don't carry myself.

I'm sorry, but I have to ask admin for a ID/IP verification.  When you throw down smack on your first post just like another totally new user bells ring.

Quote from: Kai on October 23, 2011, 11:30:07 AM

Quote from: JonBones808 on October 20, 2011, 02:52:25 PM

I have been on this Island for a year now and found OGC to have the best prices, very close to some shops in the mainland.  I was a big fan of this shop at first.

Now I rather pay more, elsewhere then to deal with the owners behavior. He is very unfriendly, rude and unappreciative.  He will treat  people with extreme demeanor,  knowing that he has the best prices he really doesn't care about customer relations.

I am going to have to agree with this guy.  OGC does without doubt have some of the best prices on the island, but I've found Carter to be almost bipolar.  At times he will treat you with great consideration and respect, but most other times he will be a condescending douche.  I myself am willing to spend extra money not to deal with someone who treats me like shit, I refuse to financially support those who aren't willing to treat others with consistent respect and civility. 

If you have had a different experience, good for you, I only speak from my own.  As for the rest of the shop, for the most part they are very much on it.  Eugene and Eric are very knowledgeable and respectful at all times towards myself.  Dan, whilst being a nice guy overall, is a bit like an overattentive waiter and lacks knowledge on many of the products.

Overall its a nice shop with good prices, but for those wanting ample parking and to avoid a grumpy wannabe "know-it-all," I would say to check out some of the other shops on the island.

True story.  I don't know this Carter fellow, but I rather doubt that he's such a raging dickhead that people who deal with him are inspired to go home, google up 2ahawaii, sign up for accounts, and let us all know about his douchebaggery. 

Quote from: GZire on October 24, 2011, 09:21:00 AM

Quote from: 42itus on October 21, 2011, 11:55:06 PM

Colt, your point is understood.  What I'm saying is, for those of us new to the community, I have tons of questions and I don't feel like I'm wasting anyone's time.  I feel like YG and OGC are the two places that will happily answer questions (even though they probably answer the same questions x 15 a day).  They will offer their opinions based on their experience.  Other LGS (in my experience) will try to sell you what they think you should buy.  I sell stuff for a living all day and I'm very good at it.  I try to teach my staff that the best way to sell something to someone is to listen to them, figure out what they want, and make a suggestion.

My point is, you know what you want, you go in and get it.  When I go there to buy accessories or ammo, I'm in and out as well.  But if I'm considering a new firearm, however inconsiderate it might be, it's my hard earned money and I'm going to make sure I get what I want.  If OGC doesn't want people to spend time in there and ask questions, the solution is simple.  Don't be helpful.

Man if you want to meet cool guys, go and talk reloading to Joe & Henry at WGS.  They take a crap load of time to talk to you about that subject.  Just got to be careful because Joe is probably talking to some guy about schlong size..................

I liked OGC's shop the one time I was in there.  Lots of cool stuff to look at, and the store was set up like a high end showroom, which I thought was cool.  Haven't purchased any guns out here, so I didn't talk to them/ask questions, other than what did they have for 45ACP ammo, but they all seemed like pretty decent folks.

On the other end of the spectrum, WGS was kind of cluttered, and crammed full of stuff.  I felt right at home!  It was like they airlifted a gun shop from back home and dropped it off on Oahu.  They kind of serve different clientele, I think.  OGC is a good place to take your wife, with the excellent lighting and tidy layout; and WGS is where you go to spend an hour talking about the dark arts of the handloader--when you told your wife it would just be a quick stop for a box of primers!     ("WHAT THE BLUE HELL ARE YOU DOING???  I'VE BEEN SITTING IN THE CAR FOR TWO HOURS!!!")

I haven't bought a firearm from OGC yet, but I would given the right one.  I think, and I've said it before, the issue here is perception can become reality.  When I was first going to the old store I thought they had basically nothing.  Carter then tells me he's got several hundred firearms  in the back and just ask if I want to see something else.  My perception is that they are small and have nothing which is the furthest thing from the truth.  They are doing a much better job at displaying what they've got now.

I think the same thing goes for how people perceive Carter.  If you perceive someone to be a certain way, then to you that is the truth.  All I can do is go by my own experiences or from those who I trust.

Quote from: OGC on October 23, 2011, 05:47:32 PM

I'm sorry, but I have to ask admin for a ID/IP verification.  When you throw down smack on your first post just like another totally new user bells ring.

Quote from: Kai on October 23, 2011, 11:30:07 AM

Quote from: JonBones808 on October 20, 2011, 02:52:25 PM

I have been on this Island for a year now and found OGC to have the best prices, very close to some shops in the mainland.  I was a big fan of this shop at first.

Now I rather pay more, elsewhere then to deal with the owners behavior. He is very unfriendly, rude and unappreciative.  He will treat  people with extreme demeanor,  knowing that he has the best prices he really doesn't care about customer relations.

I am going to have to agree with this guy.  OGC does without doubt have some of the best prices on the island, but I've found Carter to be almost bipolar.  At times he will treat you with great consideration and respect, but most other times he will be a condescending douche.  I myself am willing to spend extra money not to deal with someone who treats me like shit, I refuse to financially support those who aren't willing to treat others with consistent respect and civility. 

If you have had a different experience, good for you, I only speak from my own.  As for the rest of the shop, for the most part they are very much on it.  Eugene and Eric are very knowledgeable and respectful at all times towards myself.  Dan, whilst being a nice guy overall, is a bit like an overattentive waiter and lacks knowledge on many of the products.

Overall its a nice shop with good prices, but for those wanting ample parking and to avoid a grumpy wannabe "know-it-all," I would say to check out some of the other shops on the island.

True story.  I don't know this Carter fellow, but I rather doubt that he's such a raging dickhead that people who deal with him are inspired to go home, google up 2ahawaii, sign up for accounts, and let us all know about his douchebaggery.

Really, you'd be surprised. 
All it takes is for someone to ask for a sale price that ended the previous week and be denied and then suddenly I was a raging jerk to them.
When I say no and am asked "Come on, just this once" and I say no, and then they say "But I bought two glocks from you (at the best price in the state), can't you be more grateful to me" and I say "Sorry, no the sale is over" 

If you (Im not pointing fingers, Im saying anyone) really have a problem, and you are too much of a petulant coward board troll or liar to send an email to us explaining why you felt you received poor service than there is not much I can do. 
At that point you are seeking to damage us rather than make things better.

Anonymously posting without having the maturity to make any attempt whatsoever (even if the attempt is anonymous!) to rectify the situation is a the ultimate sign of liar or of a even more sinister agenda.

This is a for-profit business, not a school yard.  If people make attacks on us that they know to be false its even considered illegal.

That being said I have to remove myself from this.  I'm getting worked up and my entire livelihood is tied up in this, not just a hobby.  This is what puts food on my children's table.  When you attack me you are not just saying I dont like that guy, you are attacking my whole family and ability to make a living.  Now you understand why I was the only one of the shop owners participating in these forums and now that has to come to an end.

That being said I have to remove myself from this....Now you understand why I was the only one of the shop owners participating in these forums and now that has to come to an end.

I am very sorry to hear this... although I am new to the forums and the firearms community, it was actually pretty cool to see one of the shop owners post on the forums and in a way, really engage with the community.  I have met you a few times...and you were always really friendly as with yout staff.  For a first timer into a gun shop it was pretty intimidating... plus I think ya'll went on a smoke break right as I came up to the door.  Heh.  But ya'll talked with me, had me check out some of the firearms, and a few visits later, I purchased my first firearm (Remington 870) which was a really big deal for me.  Although I probably could have gotten something much cheaper at say, Sports Authority (I'm chinese...and pretty chang), I intentionally made the decision to spend the money (which I later found out was quite a deal) at OGC because I liked the staff and the support I received. 

However, I do understand where you are coming from... it's just too bad that the anonymity of internet trolls often get the better of us. 

Hmm, to lighten the mood....if only ALL internet trolls sounded like this...

Now you understand why I was the only one of the shop owners participating in these forums and now that has to come to an end.

I don't think this makes any sense.  You have the ability to see customer feedback, interact with customers, and present a good light. Even if you were not here, these threads on the forum would pop up.  I don't see how leaving is any benefit.
Some people are not going to like you; people will talk about you; and you will lose and gain business from both.

Quote from: OGC on October 24, 2011, 01:18:35 PM

Now you understand why I was the only one of the shop owners participating in these forums and now that has to come to an end.

I don't think this makes any sense.  You have the ability to see customer feedback, interact with customers, and present a good light. Even if you were not here, these threads on the forum would pop up.  I don't see how leaving is any benefit.
Some people are not going to like you; people will talk about you; and you will lose and gain business from both.

I understand where you are coming from, but the amount of time I spend fending off trolls, no integrity competitors and people with their own agendas is becoming too high of a price to pay.  If someone wants to give me feedback, I hope they make it directly.  I just cannot keep doing this when I need to maintain focus on the two ranges.  Please understand that even though we have a loyal, trustworthy internet and forum friendly customer base, that makes up probably less than 10% of or revenue.  I have 100 range memberships and over 500 applicants.  I have to focus on making things happen.  If something happens online one of you guys thinks I should be made aware of please let me know!

Really, you'd be surprised. 
All it takes is for someone to ask for a sale price that ended the previous week and be denied and then suddenly I was a raging jerk to them.
When I say no and am asked "Come on, just this once" and I say no, and then they say "But I bought two glocks from you (at the best price in the state), can't you be more grateful to me" and I say "Sorry, no the sale is over" 

If you (Im not pointing fingers, Im saying anyone) really have a problem, and you are too much of a petulant coward board troll or liar to send an email to us explaining why you felt you received poor service than there is not much I can do. 
At that point you are seeking to damage us rather than make things better.

Anonymously posting without having the maturity to make any attempt whatsoever (even if the attempt is anonymous!) to rectify the situation is a the ultimate sign of liar or of a even more sinister agenda.

This is a for-profit business, not a school yard.  If people make attacks on us that they know to be false its even considered illegal.

That being said I have to remove myself from this.  I'm getting worked up and my entire livelihood is tied up in this, not just a hobby.  This is what puts food on my children's table.  When you attack me you are not just saying I dont like that guy, you are attacking my whole family and ability to make a living.  Now you understand why I was the only one of the shop owners participating in these forums and now that has to come to an end.

I'd encourage you to stay on the forum, and I wouldn't worry too much about the trolls.  Most people that are on board here have enough common sense to question the assertions of people with two posts to their credit when they start bashing on a local gun store. 

Quote from: Cougar8045 on October 24, 2011, 10:03:35 AM

Quote from: OGC on October 23, 2011, 05:47:32 PM

I'm sorry, but I have to ask admin for a ID/IP verification.  When you throw down smack on your first post just like another totally new user bells ring.

Quote from: Kai on October 23, 2011, 11:30:07 AM

Quote from: JonBones808 on October 20, 2011, 02:52:25 PM

I have been on this Island for a year now and found OGC to have the best prices, very close to some shops in the mainland.  I was a big fan of this shop at first.

Now I rather pay more, elsewhere then to deal with the owners behavior. He is very unfriendly, rude and unappreciative.  He will treat  people with extreme demeanor,  knowing that he has the best prices he really doesn't care about customer relations.

I am going to have to agree with this guy.  OGC does without doubt have some of the best prices on the island, but I've found Carter to be almost bipolar.  At times he will treat you with great consideration and respect, but most other times he will be a condescending douche.  I myself am willing to spend extra money not to deal with someone who treats me like shit, I refuse to financially support those who aren't willing to treat others with consistent respect and civility. 

If you have had a different experience, good for you, I only speak from my own.  As for the rest of the shop, for the most part they are very much on it.  Eugene and Eric are very knowledgeable and respectful at all times towards myself.  Dan, whilst being a nice guy overall, is a bit like an overattentive waiter and lacks knowledge on many of the products.

Overall its a nice shop with good prices, but for those wanting ample parking and to avoid a grumpy wannabe "know-it-all," I would say to check out some of the other shops on the island.

True story.  I don't know this Carter fellow, but I rather doubt that he's such a raging dickhead that people who deal with him are inspired to go home, google up 2ahawaii, sign up for accounts, and let us all know about his douchebaggery.

Really, you'd be surprised. 
All it takes is for someone to ask for a sale price that ended the previous week and be denied and then suddenly I was a raging jerk to them.
When I say no and am asked "Come on, just this once" and I say no, and then they say "But I bought two glocks from you (at the best price in the state), can't you be more grateful to me" and I say "Sorry, no the sale is over" 

If you (Im not pointing fingers, Im saying anyone) really have a problem, and you are too much of a petulant coward board troll or liar to send an email to us explaining why you felt you received poor service than there is not much I can do. 
At that point you are seeking to damage us rather than make things better.

Anonymously posting without having the maturity to make any attempt whatsoever (even if the attempt is anonymous!) to rectify the situation is a the ultimate sign of liar or of a even more sinister agenda.

This is a for-profit business, not a school yard.  If people make attacks on us that they know to be false its even considered illegal.

That being said I have to remove myself from this.  I'm getting worked up and my entire livelihood is tied up in this, not just a hobby.  This is what puts food on my children's table.  When you attack me you are not just saying I dont like that guy, you are attacking my whole family and ability to make a living.  Now you understand why I was the only one of the shop owners participating in these forums and now that has to come to an end.

Absolutely nothing I said was illegal, as I only stated the truth of my experience.  It boggles my mind that people would be so offended that I conveyed what I happened to experience.  I bought a firearm from Carter, because it was a good price.  I sat through his condescending attitude, and I now choose to patronize other local gun shops. 

If this forum isn't mature enough to handle an honest discussion on what happened there because I chose to actually, God forbid, register on this forum and give a voice to my opinion on a subject I happened to have experience with; then perhaps the first amendment just doesn't have a place here.

I'm so sorry for treading on the sacred reputation of OGC, perhaps if Carter paid a little more attention to how he treats his customers, and the perception he creates; I wouldn't have had this experience.  As I stated previously, they have good prices and I do think it is a good shop, I just didn't enjoy the way I was treated by ONE employee/owner.

Open discussion of things we experience as gun owners in the local shops in Hawaii should NOT be kapu! 

Absolutely nothing I said was illegal, as I only stated the truth of my experience.  It boggles my mind that people would be so offended that I conveyed what I happened to experience.  I bought a firearm from Carter, because it was a good price.  I sat through his condescending attitude, and I now choose to patronize other local gun shops. 

If this forum isn't mature enough to handle an honest discussion on what happened there because I chose to actually, God forbid, register on this forum and give a voice to my opinion on a subject I happened to have experience with; then perhaps the first amendment just doesn't have a place here.

I'm so sorry for treading on the sacred reputation of OGC, perhaps if Carter paid a little more attention to how he treats his customers, and the perception he creates; I wouldn't have had this experience.  As I stated previously, they have good prices and I do think it is a good shop, I just didn't enjoy the way I was treated by ONE employee/owner.

Open discussion of things we experience as gun owners in the local shops in Hawaii should NOT be kapu!

You have the right to free speech, which as far as I can tell, hasn't been infringed.  However, this being a moderated website that none of us are paying to use, you wouldn't have a free speech leg to stand on if the mods did delete your comments or account.  At any rate, what you're saying isn't that your first amendment rights are being trampled, you're saying that now you're mad because people aren't flocking to agree with you, and are questioning the validity of your comments. 

People are welcome to debate the pros and cons of each shop, and often do.  But criticism attracts a lot less flak when you're someone people know, i.e. you've showed up at the range, been to a meet and greet, or just spent enough time posting on this site that people know you're a level-headed guy who's not prone to making outlandish, false claims.  Right now you're like a guy on the street who grabs peoples' arm as they're headed into a restaurant and says, "Don't eat there!  The food sucks, the service is lousy, I did NOT enjoy my experience!"  You may be right on the money, for all I know, but I have no frame of reference with which to gauge the validity of your claims, which means I and most others are going to take them with a huge grain of salt, especially in light of the fact that every single one of your two posts has been negative towards a single local business.