RCBS Customer Service (Read 2600 times)

Inspector

RCBS Customer Service
« on: November 21, 2016, 02:48:51 PM »
I have owned the universal hand primer made by RCBS for about 8 years now. I have literally primed 10's of thousands of cases with it. I use it for every caliber I load for. And I only have to change parts out between small and large primers when needed. Besides minimal maintenance of greasing some parts occasionally it is basically maintenance free.

I have worn out the plastic pieces twice so far and now I have worn out a couple of metal moving pieces. I called them today and tried to buy the parts I needed but they insisted on honoring their lifetime warranty and are sending me the parts for free. I was not put on hold for long and the customer service person was very helpful.

Another big  :thumbsup: for RCBS products and customer support.
SCIENCE THAT CAN’T BE QUESTIONED IS PROPAGANDA!!!

whynow?

Re: RCBS Customer Service
« Reply #1 on: November 21, 2016, 10:23:20 PM »
I also got good CS from RCBS and also Redding.  RCBS responds quickly. 

Largecaliberman

Re: RCBS Customer Service
« Reply #2 on: November 22, 2016, 01:50:24 AM »
The same here, same model----RCBS replaced the plastic part for the small primer adapter.
Gun control is a must...that is why I hold my gun with both hands when I shoot.

astroboy

Re: RCBS Customer Service
« Reply #3 on: December 07, 2016, 12:20:49 AM »
+1 for RCBS. They replaced a bullet mold I had a problem with.

rklapp

Re: RCBS Customer Service
« Reply #4 on: December 18, 2016, 12:50:33 PM »
RCBS does seem to be the luxury car of the reloading market.
Yahh! Freedom and justice shall always prevail over tyranny, Babysitter Girl!
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