Haven't heard of that brand. One of my buddies has a green laser for his Sig 2022 and I think that might be the one. I've never shot with the laser though.
What did they say was the problem?
They didn't say why or how it happened. When I first called, the problem was the laser wasn't even activating with the ON button. Just before I shipped it, I tried again with another new battery, and it came on (of course). But, the "star field" was still an issue. I called and updated the RMA work order. They sent it back with no button or star field issues, and it's still good.
When it happened on another laser, I tried cleaning it per the user guide.The star field turned into a much smaller halo around the dot, so I'm assuming dirt/residue from shooting was the original issue. No matter how much I clean it with alcohol, the halo remains. It's tolerable and useable, but it's annoying.
The warranty that came with it was for 12 months, so I'm sure it'll cost me to send it in. I'll keep using alcohol and Q-tips. Maybe it'll wear the halo down.
EDIT: I checked online, and the warranty page says their products have a 7 year warranty. I'll have to find my receipt (my desktop PC is off now due to a warranty exchange for the CPU liquid cooler in process) and call Viridian. Hopefully they can remedy the issue with the dot/splotch. BTW, they send a shipping label, so you don't pay to ship to them under warranty.
