I wont order from them again, I paid for a shipping upgrade (+$20) and they instead sent it bargain rate USPS parcel post, literally was shipped ON A BOAT to Hawaii and took 7 weeks to arrive. Neither OP nor the USPS postal inspector could find the dead tracking. OP gave me a refund as a lost shipment, and weeks later when it arrived they called and left me message saying they wanted to be paid since I received the item. No one answered to call back number they left in my voicemail or responded to the CS email about the issue. I had to pursue them for 2 weeks to make things square. They did give me a discount vs. the order, but still fuck them they run a shitty business.
OPs pricing isnt good enough to deal with how sloppy they are.
On the other end of the spectrum I made a warranty claim with Caldwell for a rifle rest and they took 2+ months to respond (blaming China Flu) but when they did reply they sent me a freebie after a single email reply with pics and sent it 2nd Day air.
Fuck Optics Planet, there are a dozen easier ways to spend your money.