People have to bring up the issue to the police, and elevate it if needed. There's a fear that police will shoot or arrest them and that's a bit paranoid, assuming you didn't do something else wrong.
First you have to know the issue. Read the laws and pass it by other people like we do here. Don't take things at first glance, there's usually more to it.
Second go to the station and have paper copies of the references. Explain it politely. Be polite even if they're not.if they don't see the problem or agree, take it up higher to the Sergeant, Lieutenant, Captain/major of records section. Write to the police Chief
Still no luck, go to the police commission.
Still no luck bring it up with a 2a friendly city council or state legislator.
It takes time and effort to do. You may get yelled at but keep cool and continue on.