This is kind of a poll to see if anyone can confirm what II heard yesterday.
I sold a pair of washer/dryer pedestals online. The buyer apparently has a few rental properties on Oahu and Kauai. She's been looking for these pedestals for 6 months, because every major big box retailer told her they were out of stock, they are on order, and there's no way to tell when -- if ever -- her order might arrive.
She said this has been the case for 2 years for all home appliances she's tried to purchase. I was surprised the pedestals were included in this situation, since there are no motors, wires, circuit boards, etc.
She also said she's advised her family and friends to really research any brand of appliance they buy, in particular authorized repair companies. She's been unable to find a qualified Samsung repairman on Kauai to work on her kitchen and laundry machines there, so the warranty is completely useless.
If I were facing a repairman shortage, i would personally have whoever is willing to fix it do the work, then send the bill to the manufacturer. I imagine there's a rule that says anyone unable to fulfill their promise of warranty coverage must pay for the repairs outside of their normal network. That, or buy the appliance back. The biggest issue there is the manufacturer can say they never diagnosed the machine, so they can't automatically cover it if someone they don't know did the repairs. Either that, or they tell you they can't schedule a repair visit for a month or two, hoping you'll fix it yourself if the problem is simple.
If this is all true, I'm wondering if others have seen it firsthand. For all I know, her experiences could be her bad luck or bad timing.