Quote from: 42itus on November 08, 2011, 09:51:30 PM

I wonder if this means the shopping experience will change at all.

I doubt it.  The employees there have been steeped in years of the "screw you, we don't need you" policy.

Yup, but if (BIG IF) everything is above board now and all applicable taxes/fees are being paid, then maybe they need some reasonable price to float their labor/overhead?

You know, I would love nothing more than for this to be the incentive Magnum Firearms needs to redefine itself.  It's just a crying shame in a market this small that there is a gun store I won't walk into.

You know, I would love nothing more than for this to be the incentive Magnum Firearms needs to redefine itself.  It's just a crying shame in a market this small that there is a gun store I won't walk into.

Tom, why exactly won't you walk in there?

Were you mistreated at some point?

Just wondering.

I really like the gun shop. I just wish their prices were more competitive with the rest of the stores on Oahu.

Tom, why exactly won't you walk in there?

Were you mistreated at some point?

Just wondering.

Yep.  And they did it over a $30 item, too.

I went in there for a front sight tool for my Yugo SKS.  I wanted a C-clamp style, but they didn't have one in stock.  They had something else, though, and the guy said "No reason it won't work on the Yugo, it works on all of them."

Well, it didn't work on the Yugo.  The grenade sight was in the way.  So I took it back the next day.

"Sorry, we don't give refunds," was the answer.

"Yeah, I can see the sign, but you sold me something that does not do what you told me it would do.  It's not like I changed my mind.  You sold me the wrong thing, and you didn't know any better.  The fault is yours, and you should make this right."

"We don't even sell that thing.  You didn't get it here."

"Here's the receipt.  And there are more of them hanging on the wall behind you."

"You bring that rifle of yours in here and prove to me that it doesn't work, and then maybe we'll think about it."

"I am not driving across town to bring my rifle back over here.  You're going to give me my money back because the mistake is yours."

"Alright, asshole.  Wait here, I'll get your money."

So, because their staff wasn't knowledgeable about their own products, I'm the asshole.  Art was there, watching.  Since he never stepped in, I can only believe that he approved of this style of customer abuse.  Since then, not only do I not favor them with my custom, I never pass up an opportunity to share my story.

Quote from: Kingkeoni on November 19, 2011, 09:52:19 PM

Tom, why exactly won't you walk in there?

Were you mistreated at some point?

Just wondering.

Yep.  And they did it over a $30 item, too.

I went in there for a front sight tool for my Yugo SKS.  I wanted a C-clamp style, but they didn't have one in stock.  They had something else, though, and the guy said "No reason it won't work on the Yugo, it works on all of them."

Well, it didn't work on the Yugo.  The grenade sight was in the way.  So I took it back the next day.

"Sorry, we don't give refunds," was the answer.

"Yeah, I can see the sign, but you sold me something that does not do what you told me it would do.  It's not like I changed my mind.  You sold me the wrong thing, and you didn't know any better.  The fault is yours, and you should make this right."

"We don't even sell that thing.  You didn't get it here."

"Here's the receipt.  And there are more of them hanging on the wall behind you."

"You bring that rifle of yours in here and prove to me that it doesn't work, and then maybe we'll think about it."

"I am not driving across town to bring my rifle back over here.  You're going to give me my money back because the mistake is yours."

"Alright, *******.  Wait here, I'll get your money."

So, because their staff wasn't knowledgeable about their own products, I'm the *******.  Art was there, watching.  Since he never stepped in, I can only believe that he approved of this style of customer abuse.  Since then, not only do I not favor them with my custom, I never pass up an opportunity to share my story.

Wow, that sucks. Sorry to hear it.

I'm kind of like that too. If you treat me like $#!+, fu(< you, I'll shop somewhere else.

On the other hand, while art can be grouchy, he is very cool to me. I go to all the gun shops and for the most part enjoy myself in all of them.

On a side note, I stopped in today to OGC to inquire about our inexpensive gun purchase but when I walked through the door I was greeted with an incredible deal. So incredible in fact that I forgot why I was there.

Haha, sorry, I'll ask him next time I'm there.

On a side note, I stopped in today to OGC to inquire about our inexpensive gun purchase but when I walked through the door I was greeted with an incredible deal. So incredible in fact that I forgot why I was there.

Haha, sorry, I'll ask him next time I'm there.

It's not like there's a hurry.  But I am in, whenever.