1st thing I thought of when I heard this story was CCW. In case I'm ever involved in such a situation, I want the right and ability to defend myself.

In the comments section, someone said the kid who brought the gun to school is the son of an HPD officer.

How does magnum stay in bussiness?  There prices are like $250 over most shops.  Who would shop there?

maybe this is how he stays in business:  http://www.kitv.com/news/21241861/detail.html

Quote from: 1hunglow on May 21, 2011, 04:04:09 PM

Seems like they're all grumpy. Carter can be a condescending prick though.

You got a point but try dealing with inexperienced shooters on daily basis who ask the most stupidest questions everyday when they come into your store.  I worked in a gun shop for 4 years and I almost quit shooting because I got really tired of dealing with folks who wanted a good deal and frankly did not know what the they were talking about.  I started to become a prick after a while.  Its understandable why you would feel  that way.  Here is a tip.  If you spend enough and build your credibility with a shop then you most likely will have some good standing in a gun store IMHO.  Other than that you have a point but try looking at it from the owner eyes as well.  This also goes for all of the shop owners too, good ones and bad ones.  It is easy for us to hide behind the internet, but hey it's America and we feel that we are entitled to do what ever we want. 

Oh and by BTW, thank you for the KAC Carter!  It is sweet and you got it in under three days!

Well done!

See ya in January 2011 for the SR-25 when we get back from SE Asia.

V/R

b2b

I understand your gripe about new shooters and stupid questions BUT it's not new, nor is it exclusive to the firearm industry. It happens everywhere! Imagine what would happen if the staff in a Waikiki hotel were impatient and rude to the tourists who asked stupid questions or made ignorant comments!? I can tell you with certainty that that hotel would no longer be in business. It's a good thing there is enough competition and professionalism in Waikiki to elevate our customer service to world class levels. However, with the local firearm industry, any criticism garners a "you can always take your business somewhere else." Ya sure you can, but where? To the other more-of-a-prick down the street? Apparently the gun shop owners lost the memo on customer service?!

To make myself clear, this is not about Carter. Like I previously said, he is helpful and informative but also his moments of being a condescending prick, or to put it more constructively, acting on his impatience. Carter has probably been the most informative owner I've encountered and I have heard him tell customers which other stores had better deals for they were looking for. Props for that. I've always felt Carter was an honest guy and that's a big reason why I keep going back to his shop.

The thought that a new shooter has to spend enough money at a shop to "build your credibility" is ludicrous. But the most sad part is, it's somewhat true and you're actually helping to perpetrate this train of thought.

 

Quote from: 1hunglow on May 21, 2011, 04:04:09 PM

Seems like they're all grumpy. Carter can be a condescending prick though.

Tell me what you really think.  I spend most of my day helping people, even sending them online and to other shops in town to find what they want for the best price or availability and I'm a condescending prick.  Please feel free to stop in and introduce yourself so I know who is insulting me instead of anonymous bashing in a public forum made up of my customer base.

You have a right. no scratch that, a responsibility to give your business to stores that give you the best overall experience, and if you feel that you did not receive good service at OGC, please take your business to one of the other fine establishments on Oahu.

And how can I not be at the top of the grouchiest owner list?  Frankly gentlemen, I'm insulted.

Defensive we are tonight..... Why didn't you comment on my second post? Selective hearing we still have?!

Anyway, I don't think I mentioned anything about you NOT being fair, helpful, and/or informative. I mentioned that you CAN BE a condescending prick (now I'm going to add "sensitive" to that list).  I've shopped at OGC several times because you offer very good pricing and your staff are nice guys.  Sometimes you are too! I will definitely say you are always informative. It's your delivery that lacks (at times).  Take it for what it's worth but I'm not the only person who feels this way.

It's also not my responsibility to go where I feel I get the best overall service. It's MY RIGHT to shop when and where I choose for whatever reasons I choose. If I hear that OGC has something I want at a good price, I go. Simple as that. I'll take my chances that some poor guy won't be talked down to for the short time I'm there. BTW I hear the new place is much nicer- I'll probably be in sometime to check it out.

http://emergency.cdc.gov/socialmedia/zombies_blog.asp

One must be prepared!

Seems like they're all grumpy. Carter can be a condescending prick though.